Payroll Careers at Payworks

Human Resources Advisor

Posted: 2/1/2012
Employment Status: Full Time – Permanent
Geographic Territory: Winnipeg, Manitoba

We currently have an opportunity for a Human Resources Advisor (HR Advisor) working out of the Payworks National Service Centre in Winnipeg, Manitoba and reporting to the HR Director.

The HR Advisor will participate in the implementation, administration, and continuous improvement of new and existing HR policies, procedures, and processes. You will process internal payroll and be the primary administrator of the HRIS, providing operational support for effective talent management. You will be responsible for delivery of a full range of human resource services to our organization, including responding to internal Payroll and HR issues and questions from leaders and employees on the application and interpretation of HR processes, company policies, and current legislation.

YOUR KEY OBJECTIVES WILL INCLUDE:

• Process a multi provincial payroll using discretion and confidentiality. Process payroll in accordance with contractual, statutory, and legislative requirements in addition to company policy and procedure.
• Ensure organizational needs are achieved through the functionality of the HRIS. Safeguard the integrity of the HR data system, maintaining all information is up to date and accurate.
• Design, produce, and analyze regular and ad hoc reports from HRIS.
• Control the administration of benefits and pension plans, verifying the security, timeliness, and accuracy of all data. Process new enrolments, changes, terminations, and respond to employee inquiries.
• Plan and execute the overall new hire onboarding strategy. Facilitate the new hire experience, post-offer acceptance. Includes hiring logistics and onboarding processes.
• Participate in the application of occupational health and safety legislative standards and guidelines. Execute safety hazard recognition and mitigation along with risk analysis.
• Manage HR administration of workflow processes relating to recruitment, performance evaluation, compensation, and administrative changes to employee records.

QUALIFICATIONS

• You will have a PCP Certification and CHRP/CHRP Candidate designation or related studies and/or equivalent combination of education and experience.
• You have 1-3 years’ experience in a Payroll/Human Resources role, coupled with knowledge of relevant legislation and experience in the use of Payroll systems and HRIS.
• You have the verbal communication skills to communicate effectively, and the written communication skills to produce succinct correspondence and reports.

We offer an attractive compensation package including a competitive base salary, pension plan with employer contribution, and an extensive benefits plan.

Apply for the Human Resources Advisor position.

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Controller

Posted: 1/24/2012
Employment Status: Full Time - Permanent
Geographic Territory: Winnipeg, Manitoba

We currently have an opportunity for a Controller working out of the Payworks National Service Centre in Winnipeg, Manitoba and reporting to the President.

The Controller is responsible for overseeing the financial management of organizational analysis and reconciliations, ensuring the overall integrity of the financial system. The Controller will provide leadership, direction, and support to the accounting team in support of business objectives. As a participative leader, the Controller will identify priorities and recommend appropriate solutions that support business needs while ensuring strong internal controls.

YOUR KEY OBJECTIVES WILL INCLUDE:

• Manage and mentor the accounting team, providing leadership and support while overseeing the Finance & Accounting functions of the organization.
• Manage the financial budget and identify opportunities for ongoing cost reduction initiatives.
• Provide management with advice on the financial implications of business activities.
• Participate in execution of the Strategic Plan and owner-operational efficiency objectives.
• Facilitate internal controls, ensuring ongoing effectiveness of internal controls. Maintain regulatory compliance with GAAP and applicable independent and governmental audits and regulatory laws and rules for financial and tax reporting.
• Oversee the daily financial operations activities including accounts receivable, accounts payable, organizational revenue/expense and balance sheet reports, budgeting, forecasting and tax compliance.
• Manage GST/HST & corporate tax liability calculating accruals & installments. Calculate remittances and input tax credits to receiver general.

QUALIFICATIONS

• You will have a Bachelor’s Degree in Accounting, Business or related studies.
• You will have a Canadian Accounting CA designation and a minimum 3 years’ experience in a directly related role
• You will be familiar with the CICA 5970 auditing process.
• The work requires a sound understanding of GAAP and associated concepts and working knowledge in Microsoft Office with a proficiency in Excel and Word along with experience using Sage Accpac.
• You will have managerial experience coupled with strong analytical skills, organizational skills, and excellent planning, team building and communication skills.

We offer an attractive compensation package including a competitive base salary plus pension plan with employer contribution and an extensive benefits plan.

Apply for the Controller position.

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Sales Representative

Posted: 1/10/2012
Employment Status: Full Time - Permanent
Geographic Territory: Based in Montréal, Québec

We currently have an opportunity for a Sales Representative working out of Montreal, Quebec, and reporting to the Regional Vice President of Eastern Canada.

From Payroll to HRMS, Employee Time Management along with Employee Self Service, the successful Payworks Sales Representative will establish, generate and develop business relationships with prospective and current customers. These workforce management solutions will be provided to Eastern Canada business in the Montreal & Ottawa regions.

YOUR KEY OBJECTIVES WILL INCLUDE:

• Achieve and exceed quarterly and annual quotas through territory analysis, accurate sales forecasting and executing sales strategies by prospecting new business and developing client relationships.
• Provide a knowledgeable and well versed representation of all products and Services offered by Payworks in conducting product presentations to clients and prospects. Attend trade shows and conventions as a representative of Payworks.
• Prepare and deliver quotes and proposals to prospects as a representative of Payworks capitalizing on all opportunities to close sales.
• Liaise with Implementation personnel in managing the prospect / client relationship from introduction to sale closure and effective / easy client setup.
• Communicate effectively with all sales and other functional areas of Payworks, pulling together all resources available to grow the business and meet company objectives

QUALIFICATIONS

• You are bilingual (French and English).
• You will have a Degree in Business Administration or related studies.
• You have minimum 2 years’ experience in an outside sales role coupled with experience in Payroll, HR solutions or Employee Time Management in a sales or service capacity.
• You have the ability to systematically present to prospects the use of products and systems, strong prospecting and needs analysis skills with the ability to effectively present and discuss intangible services and solutions.
• Must be a proven closer of new and additional products and service sales.
• You are well-organized with the ability to work independently, demonstrating resourcefulness and always maintaining professionalism.

We offer an attractive compensation package including a competitive base salary plus commissions and bonuses, pension plan with employer contribution and an extensive benefits plan.

Apply for the Sales Representative position.

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Payroll Support Specialist

Posted: 9/26/2011
Employment Status: Full Time - Permanent
Geographic Territory: Winnipeg, Manitoba

Payworks Product Development Department is looking to fill the role of Payroll Product Support Specialist at our National headquarters in Winnipeg.

Payworks takes pride in delivering superior customer service to our clients across Canada. We are committed to providing opportunities for personal growth and development that encourage associates to excel and make a real difference throughout their careers.

We currently have an opportunity for a Payroll Product Support Specialist working out of the Payworks national service centre in Winnipeg, Manitoba, and reporting to the VP, Product Development. The successful applicant will be responsible for providing systems support for the Payworks Payroll application to internal groups including customer service representatives, implementation and sales staff.

YOUR KEY OBJECTIVES WILL INCLUDE:

• Assist customer service teams with the investigation, analysis, prioritization and resolution of Payroll issues.
• Provide guidance to Payworks sales, support and implementation staff on the payroll system features functionality and best practices.
• Duplicate reported problems by building test systems using the scenarios that customers have deployed in the field.
• Test product rigorously for compliance with development specifications and compose accurate internal/external communications of changes.
• Create and maintain product documentation, including knowledgebase analysis, user guides, how-to manuals and FAQs.
• Diagnose issues spanning products outside of primary responsibility, including third party software and multiple vendor OS and hardware environments.
• Interact with internal and external users to identify improvements to existing processes.
• Develop and present technical training webinars on Payroll features/benefits and best practices.
• Provide customer and support feedback to development team related to product features and supportability.

REQUIRED SKILLS

• Self starter able to work independently with strong written and verbal communication skills.
• Strong technical and logical problem solving abilities.
• Experience in supporting technical applications.
• Ability to work independently.

QUALIFICATIONS

• Extensive customer service experience in a Payroll environment.
• Proven ability to interact with all levels of staff and customer contacts in a professional manner.
• Advanced knowledge of all Windows operating system environments including a strong understanding of various networking environments and databases including MS Sequel Server.
• Excellent time management, prioritization and problem solving skills
• Excellent communication and presentation skills.
• CPM or PCP Certification.

A competitive remuneration and benefits package will be offered to the successful candidate along with a fun, friendly and flexible working environment.

Apply for the Payroll Support Specialist position.

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HRMS Product Support Specialist

Posted: 9/1/2011
Employment Status: Full Time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks Product Development Team is looking to fill the role of Human Resources Management Systems (HRMS) Product Support Specialist in the MB region.

Payworks takes pride in delivering superior customer service to our clients across Canada. We are committed to providing opportunities for personal growth and development that encourage associates to excel and make a real difference throughout their careers.

We currently have an opportunity for an HRMS Product Support Specialist preferably working out of the Payworks national service centre in Winnipeg, Manitoba, and reporting to the Vice President, Product Development. The successful applicant will be responsible for providing HR product support and training to clients and Payworks sales, support, and implementation staff.

YOUR KEY OBJECTIVES WILL INCLUDE:

• Provide guidance to Payworks sales, support and implementation staff on HR principles and best practices.
• Assist implementation staff with HR-related implementation projects.
• Assist help desk personnel with support and troubleshooting HR software and hardware issues.
• Collaborate with Payworks Implementation teams and Payworks clients to achieve mutual success by determining requirements and providing appropriate solutions.
• Provide online or on-site training to clients on Payworks’ HR concepts, operations and best practices.
• Understand and implement federal, provincial, collective agreements and client policies.
• Prepare, edit and maintain product documentation, including needs analysis questionnaire, user guides, how-to manuals and FAQs.
• Prepare and deliver webinars and other customer service materials.
• Use programming and QA experience to test product rigorously for compliance with specifications, quality, reliability and ease of use for client workflow.
• Provide feedback to development team regarding customer observations and ideas for improvement.

REQUIRED SKILLS

• Communication skills; probing, active listening, writing and verbal communication.
• Strong analytical and organizational skills are a necessity.
• Possess technical and logical problem solving abilities.
• Working knowledge of Microsoft Excel, Word and Citrix GoToMeeting applications.
• Working knowledge of HR practices and related Canadian and provincial legislation and regulations.
• Ability to work independently.

QUALIFICATIONS

• 2+ years experience in an HR-support related position. A working knowledge of payroll, time and attendance and provincial legislation on employment is an asset.
• Working knowledge of Canadian and Provincial Pay Equity and Job Evaluation processes.
• Advanced customer care skills and training.
• Strong technical and problem solving skills.
• Must have strong desktop PC skills

A competitive remuneration and benefits package will be offered to the successful candidate along with a fun, friendly and flexible working environment.

Apply for the HRMS Product Support Specialist position.

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Client Services Representative

Posted: 9/1/2011
Employment Status: Full Time - Permanent
Geographic Territory: Winnipeg, Manitoba

Payworks Clients Services Department is looking to fill the role of Client Service Representative at their head office in Winnipeg.

Payworks takes pride in delivering superior customer service to our clients across Canada. We are committed to providing opportunities for personal growth and development that encourage associates to excel and make a real difference throughout their career.

We currently have an opportunity for a Client Service Representative working out of our Head office in Winnipeg. The successful applicant will be responsible for the effective management of client expectations, promotion of a high level of client care and support in their response to client enquires.

YOUR KEY OBJECTIVES WILL INCLUDE:

• Answer and assume full responsibility and ownership of incoming client calls, e-mails, or projects, while ensuring complete customer satisfaction
• Professionally assist clients while simultaneously navigating through various on-line applications.
  
  Uncover client needs through the use of effective probing techniques, active listening and communication skills.
• Accurately implement changes to company set-up and input payroll data with attention to detail.
• Balance multiple client commitments against new requests in a fast paced, dynamic and fun environment.
• Identify, recommend, or refer any issues or opportunities which arise from client queries, to the appropriate internal Team.
• Consistently provide superior customer service to all clients

REQUIRED SKILLS

• Communication skills; probing, active listening, writing and verbal communication.
• Strong analytical and organizational skills a necessity.
• Possess technical and logical problem solving abilities.
• Working knowledge of Microsoft Excel, Word , Internet and Email.

QUALIFICATIONS

• Previous Help Desk/Client Care and Payroll experience would be considered an asset.
• Must have strong desktop PC skills.
• Completion of the CPA( Canadian Payroll Association) Certified Payroll Practitioner Level 1 course considered an asset.

Apply for the Client Services Representative position.

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