About Us

Sales Support Associate (Toronto, ON )

Posted: Apr 12, 2018
Employment Status: Full-time - Permanent
Geographic Territory: Based in Toronto, Ontario

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. With over 17,000 clients from coast to coast and more than 250+ employees, we currently have an exciting opportunity for a Sales Support Associate with our Sales team for the right candidate.

POSITION DESCRIPTION
The Sales Support Associate is the first point of contact for existing and prospective clients in the Eastern region and assists callers with professionalism, integrity and a high quality of customer service. The Sales Support Associate provides day to day administrative support to the region including data analysis & reporting as well as assisting the implementation team when required.

KEY RESPONSIBILITIES

• Provide administrative support to the Regional Vice President and Sales Manager, maintaining up to date sales tools, CRM and other resources.
• Answering phones, directing clients’ queries and questions, and promptly relaying messages.
• Deliver to call-in prospects a quick needs analysis, answer their questions and elaborate upon our solutions. Accurately track and forward all connections to the appropriate Sales Consultant.
• Create and maintain reports for tracking and analysis of sales activities, territory analysis, campaign tracking and sales summaries.
• Participate in regular testing of our Disaster Recovery processes.
• Administer the value add program for the Eastern Region including conducting calls to existing clients, tracking all activity, and funneling leads for additional services to the sales team and providing feedback to the management on call outcomes.
• Support the local implementation team with data entry of client information as required.
• Support the local sales team by providing coverage for short term absences to ensure client and prospect enquiries are handled effectively.

WHY YOU SHOULD CHOOSE PAYWORKS

• Competitive base salary and comprehensive benefits plan.
• Excellent pension plan with employer contributions.
• Community-minded culture – Receive a paid day off to volunteer and lots of opportunity to “Pay it Forward”.
• Cool perks – Annual Wellness Subsidy, Costco Membership, Parental Leave Benefits, Flex Time and more!
• Follow us on Twitter to see why our employees and clients choose @PayworksInc.

MUST-HAVE QUALIFICATIONS:

• Excellent oral and written communication skills.
• Ability to effectively manage incoming and outgoing calls in a professional manner.
• Working knowledge in CRM software and Microsoft Office with a proficiency in word and excel.
• Demonstrated problem-solving and decision-making ability.
• Ability to work independently while demonstrating resourcefulness in the use of available tools and support resources.
• Strong attention to detail and organizational skills.
• Post-secondary education in a business program.

Implementation Specialist (Maple Ridge, BC )

Posted: Apr 10, 2018
Employment Status: Full-time - Permanent
Geographic Territory: Based in Maple Ridge, British Columbia

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. With over 17,000 clients from coast to coast and more than 250+ employees, we currently have an exciting opportunity on our Implementation Team for the right candidate.

The Payworks Implementation Specialist manages new client expectations with a high level of service and support in response to implementation needs, regardless of account complexity. This Implementation Specialist will focus primarily on time management implementations. With an accelerated understanding of workforce management demands, the Implementation Specialist interprets and determines the needs of the client while using project management skills to complete implementation effectively and efficiently.

Your key responsibilities will be:

• Monitor the setup calendar for new accounts accordingly by sales region, determining and prioritizing implementation timelines.
• Administer database set-up and input data with keen attention to detail.
• Administer needs analysis to uncover client needs through the use of questionnaires, effective probing techniques, active listening, and communication skills. Identify any issues or opportunities which arise from client queries.
• Gather and use the product input requirements specific to each client, enter information and data to maintain integrity that affects the product efficiency and reliability.
• Facilitate completion of implementation, from data entry to equipment delivery.
• Initiate the system user relationship with the client administrator of Payworks product.
• Liaise with Sales personnel in managing the prospect / client relationship from introduction to sale closure and effective / easy client setup.
• Communicate effectively with all functional areas of Payworks pulling together all resources available to grow the business and meet company objectives .

Why you should choose Payworks:

• Competitive base salary and comprehensive benefits plan
• Excellent pension plan with employer contributions
• Community-minded culture – Receive a paid day off to volunteer and lots of opportunity to “Pay it Forward”
• Cool perks – Wellness Subsidy, Costco Membership, Parental Leave Benefits, Flex Time and more!
• Follow us to see why our employees and clients choose @PayworksInc.

Qualifications & Experience:

• Post-secondary degree or diploma or related and/or equivalent combination of education and experience.
• Minimum 3 years previous Implementation experience or experience with workforce management system administration.
• Strong planning and organizational skills with the ability to handle multiple demands concurrently.
• Strong needs analysis skills with the ability to effectively present and discuss intangible services and solutions with clients.
• Well-organized with the ability to travel to client locations, work independently, and demonstrate resourcefulness.
  
  
  
  
  
  

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Implementation Specialist (Calgary, AB )

Posted: Apr 10, 2018
Employment Status: Full-time - Permanent
Geographic Territory: Based in Calgary, Alberta

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. With over 17,000 clients from coast to coast and more than 250+ employees, we currently have an exciting opportunity on our Implementation Team for the right candidate.

The Payworks Implementation Specialist manages new client expectations with a high level of service and support in response to implementation needs, regardless of account complexity. This Implementation Specialist will focus primarily on time management implementations. With an accelerated understanding of workforce management demands, the Implementation Specialist interprets and determines the needs of the client while using project management skills to complete implementation effectively and efficiently.

Your key responsibilities will be:

• Monitor the setup calendar for new accounts accordingly by sales region, determining and prioritizing implementation timelines.
• Administer database set-up and input data with keen attention to detail.
• Administer needs analysis to uncover client needs through the use of questionnaires, effective probing techniques, active listening, and communication skills. Identify any issues or opportunities which arise from client queries.
• Gather and use the product input requirements specific to each client, enter information and data to maintain integrity that affects the product efficiency and reliability.
• Facilitate completion of implementation, from data entry to equipment delivery.
• Initiate the system user relationship with the client administrator of Payworks product.
• Liaise with Sales personnel in managing the prospect / client relationship from introduction to sale closure and effective / easy client setup.
• Communicate effectively with all functional areas of Payworks pulling together all resources available to grow the business and meet company objectives .

Why you should choose Payworks:

• Competitive base salary and comprehensive benefits plan
• Excellent pension plan with employer contributions
• Community-minded culture – Receive a paid day off to volunteer and lots of opportunity to “Pay it Forward”
• Cool perks – Wellness Subsidy, Costco Membership, Parental Leave Benefits, Flex Time and more!
• Follow us to see why our employees and clients choose @PayworksInc.

Qualifications & Experience:

• Post-secondary degree or diploma or related and/or equivalent combination of education and experience.
• Minimum 3 years previous Implementation experience or experience with workforce management system administration.
• Strong planning and organizational skills with the ability to handle multiple demands concurrently.
• Strong needs analysis skills with the ability to effectively present and discuss intangible services and solutions with clients.
• Well-organized with the ability to travel to client locations, work independently, and demonstrate resourcefulness.
  
  
  
  
  
  

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Service/Implementation Specialist – Bilingual (Toronto, ON )

Posted: Mar 16, 2018
Employment Status: Full-time - Permanent
Geographic Territory: Based in Toronto, Ontario

We currently have an opportunity for a Service/Implementation Specialist - Bilingual working out of Toronto, Ontario.



Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. With over 17,000 clients from coast to coast and more than 250+ employees, we currently have an exciting opportunity on our Client Service Team for the right candidate. The Service / Implementation Specialist manages new client expectations with a high level of service and support in response to their needs. The incumbent will manage the set-up of any of Payworks workforce management solutions for new customers, taking them from the close of the sale and building an effective client / provider relationship. The Service / Implementation Specialist will interpret and determine the needs of the client and recommend or refer any issues or opportunities which arise from client queries, to the appropriate internal team.
WHY YOU SHOULD CHOOSE PAYWORKS

• Competitive base salary and comprehensive benefits plan.
• Excellent pension plan with employer contributions.
• Flexible working hours and no dress code.
• Free parking and employee gym onsite including regularly scheduled fitness classes.
• Community-minded culture – Receive a paid day off per year to volunteer and lots of opportunity to “Pay it Forward”.
• Cool perks – Annual Wellness Subsidy, Costco Membership, Parental Leave Benefits, Flex Time and more!
• Follow us on Twitter to see why our employees and clients choose @PayworksInc.

Key Responsibilities:

• Answer and assume full responsibility of French and English incoming client calls, e-mails, or projects, while ensuring complete customer satisfaction
• Uncover client needs through the use of effective probing techniques, active listening, and communication skills.
• Administer database set-up and input data with keen attention to detail using the product input requirements specific to each client.
• Administer needs analysis to uncover client needs through the use of questionnaires, effective probing techniques, active listening, and communication skills.
• Facilitate completion of implementation, from data entry to equipment delivery.
• Initiate the system user relationship with the client administrator of Payworks product.
• Liaise with Sales personnel in managing the prospect / client relationship from introduction to sale closure and effective / easy client setup.
• Communicate effectively with all functional areas of Payworks pulling together all resources available to grow the business and meet company objectives.
• Consistently provide superior customer service to all clients.

Qualifications & Experience:

• You will be fluent in both French and English.
• You have the verbal communication skills to communicate effectively and the written communication skills to produce succinct correspondence in both languages.
• You possess strong desktop PC skills and technical and logical problem solving abilities.
• Previous bilingual customer service or systems implementation experience would be an asset.

Sales Consultant - Corporate Accounts (Toronto, ON )

Posted: Mar 16, 2018
Employment Status: Full-time - Permanent
Geographic Territory: Based in Toronto, Ontario

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. With over 17,000 clients from coast to coast and more than 250+ employees, we currently have an exciting opportunity on our Sales team for the right candidate.

WORLD-CLASS PRODUCTS – IT’S WHAT WE DO
Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy and maintain our own solutions for our clients; these solutions require a talented team of sales professionals, who are driven to succeed by matching clients with our products.
POSITION DESCRIPTION
The Payworks Sales Representative will establish, generate and develop business relationships with prospective and current clients representing Payworks products from Payroll to HRMS, Employee Time Management along with Employee Self Service. The Sales Consultant will represent these workforce management solutions to Canadian business in the Toronto area.
KEY RESPONSIBILITIES

• Achieve and exceed quarterly and annual quotas through territory analysis, accurate sales forecasting and executing sales strategies by prospecting new business and developing client relationships.
• Provide a knowledgeable and well versed representation of all products and Services offered by Payworks in conducting product presentations to clients and prospects. Attend trade shows and conventions as a representative of Payworks.
• Prepare and deliver quotes and proposals to prospects as a representative of Payworks capitalizing on all opportunities to close sales.
• Liaise with Implementation personnel in managing the prospect / client relationship from introduction to sale closure and effective / easy client setup.
• Communicate effectively with all sales and other functional areas of Payworks pulling together all resources available to grow the business and meet company objectives.

WHY YOU SHOULD CHOOSE PAYWORKS

• Competitive base salary plus bonus and commission and comprehensive benefits plan.
• Excellent pension plan with employer contributions.
• Flexible working hours.
• Community-minded culture – Receive a paid day off to volunteer and lots of opportunity to “Pay it Forward”.
• Cool perks – $250 Wellness Subsidy, Costco Membership, Parental Leave Benefits, Flex Time and more!
• Follow us to see why our employees and clients choose @PayworksInc.

MUST-HAVE QUALIFICATIONS:

• Business Administration degree or diploma or equivalent combination of education and experience.
• Minimum 2+ years’ experience in an outside sales role coupled with experience in Payroll, HR solutions or Employee Time Management in a sales or service capacity.
• Strong needs analysis and advocacy skills with the ability to effectively determine, present and discuss win-win solutions.
• Must be a proven closer of new and additional products and service sales.
• Excellent verbal and written communication skills, plus experience delivering training and presentations to target audiences.
• Well-organized with the ability to work independently, demonstrating resourcefulness and always maintaining professionalism.

Service/Implementation Specialist - Bilingual (St. Laurent, QC )

Posted: Mar 16, 2018
Employment Status: Full-time - Permanent
Geographic Territory: Based in St. Laurent, Quebec

We currently have an opportunity for a Service/Implementation Specialist - Bilingual working out of Saint Laurent, Quebec.

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. With over 17,000 clients from coast to coast and more than 250+ employees, we currently have an exciting opportunity on our Client Service Team for the right candidate.

The Service / Implementation Specialist manages new client expectations with a high level of service and support in response to their needs. The incumbent will manage the set-up of any of Payworks workforce management solutions for new customers, taking them from the close of the sale and building an effective client / provider relationship. The Service / Implementation Specialist will interpret and determine the needs of the client and recommend or refer any issues or opportunities which arise from client queries, to the appropriate internal team.
WHY YOU SHOULD CHOOSE PAYWORKS

• Competitive base salary and comprehensive benefits plan.
• Excellent pension plan with employer contributions.
• Flexible working hours and no dress code.
• Free parking and employee gym onsite including regularly scheduled fitness classes.
• Community-minded culture – Receive a paid day off per year to volunteer and lots of opportunity to “Pay it Forward”.
• Cool perks – Annual Wellness Subsidy, Costco Membership, Parental Leave Benefits, Flex Time and more!
• Follow us on Twitter to see why our employees and clients choose @PayworksInc.

Key Responsibilities:

• Answer and assume full responsibility of French and English incoming client calls, e-mails, or projects, while ensuring complete customer satisfaction
• Uncover client needs through the use of effective probing techniques, active listening, and communication skills.
• Administer database set-up and input data with keen attention to detail using the product input requirements specific to each client.
• Administer needs analysis to uncover client needs through the use of questionnaires, effective probing techniques, active listening, and communication skills.
• Facilitate completion of implementation, from data entry to equipment delivery.
• Initiate the system user relationship with the client administrator of Payworks product.
• Liaise with Sales personnel in managing the prospect / client relationship from introduction to sale closure and effective / easy client setup.
• Communicate effectively with all functional areas of Payworks pulling together all resources available to grow the business and meet company objectives.
• Consistently provide superior customer service to all clients.

Qualifications & Experience:

• You will be fluent in both French and English.
• You have the verbal communication skills to communicate effectively and the written communication skills to produce succinct correspondence in both languages.
• You possess strong desktop PC skills and technical and logical problem solving abilities.
• Previous bilingual customer service or systems implementation experience would be an asset.