About Us

Product Marketing Manager (Calgary, AB )

Posted: Jan 18, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Calgary, Alberta

Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where Doing Right by People is our purpose.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

If you’re a skilled marketer, a creative team player and someone who believes it’s essential to understand your market’s problems before putting pen to paper, this role may be for you. The Product Marketing Manager will report directly to our VP, Marketing and will be responsible to further develop and drive our product marketing strategy. The newly created role will execute activities from building messaging and campaigns, testing value-added sales models, and owning sales enablement. You will be the expert on our buyers, who they are, how they buy and their key buying criteria and collaborate with cross-functional teams.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

IDENTIFY and SOLVE MARKET PROBLEMS – IT’S WHAT YOU’LL DO

• Market Intelligence and Definition - You’ll deeply understand the competitive landscape and be an expert on our competition and how they are positioned. You’ll document our buyer’s process, including where they get information, and the who, what, when and why behind their decisions. Then you’ll drive changes to our sales and marketing processes based on what you learn.
• Develop Marketing Plans and Product Launches– You’ll collaborate with the Product team to develop product positioning and messaging that resonate with our buyer personas. You’ll support retention and sales by creating budgets and plans that ensure value propositions reach and resonate with buyers. Use your analytical skills to set goals, review results, assess the effectiveness of our marketing plans, and drive continuous improvement. You will plan well thought out and creative product launches using strong project management skills and be the primary internal thought leader regarding our buyers.
• Provide Training and Field-level Sales Support – You will ensure that our sales tools, practices and procedures are best in class. Collaborate with the Marketing team to create effective sales enablement tools. Understand and support our sales channels, continuously provide knowledge around the problems we solve for our buyer and users, develop internal tools and external collateral and teach our sales channels how and when to use it. It is up to you to understand the market’s preferences for how to buy, receive and use offerings.

WHAT YOU’LL NEED TO SUCCEED

• A positive attitude, results oriented mindset and hunger to learn (a love for tacos also considered an asset)
• Post-secondary education in relevant discipline(s)or combination of education and experience.
• 5+ years of marketing or product experience with at least two years in Product Marketing.
• You have B2B and/or SaaS experience and you are familiar with client service centre operations.
• You have copywriting chops and are familiar with writing for SEO.
• Strong analytical skills, you are comfortable with data analysis, and know the value of measuring performance through metrics and KPIs.
• An eye for great design, UI and UX.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Product Marketing Manager reports into the Winnipeg Payworks office, however has the option to work remotely, in the office or on a hybrid work model from any of our offices in Pitt Meadows, Calgary, Winnipeg, Toronto or Montreal. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Quality Assurance Analyst (Winnipeg, MB )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Quality Assurance team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy and maintain our own solutions.This requires a talented team of Quality Assurance (QA) Analysts, who will ensure we deliver quality products and solutions to end users through means of analyzing software requirements, and executing software testing. Using destructive creativity, the ultimate goal of the QA Analyst is to “break things” throughout the entire development process, allowing the team to address the issues before releasing to end users.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

COLLABORATE & INNOVATE – IT’S WHAT YOU’LL DO

• Summon your destructive nature – Review requirements, identify risks, create and execute tests in an effort to identify issues before products are in production.
• Work as part of an awesome team – Support, collaborate, cooperate and create with cross-functional teams to implement quality products for our end users. We feel that exceptional and innovative development comes naturally to teams that are having fun and working together.
• Make great products even better – Contribute to organizational readiness activities, including product documentation, user training, and internal/external launch communications.

WHAT YOU’LL NEED TO SUCCEED

• 5+ years software QA experience.
• Experience with requirements gathering, analysis, test planning and test execution.
• Strong analytical and problem solving skills.
• Strong leadership, planning, and communication skills.
• Experience with the Payworks application or familiarity with Canadian payroll.
• Knowledge of the human capital management space.
• Experience with Agile methodologies.
• Familiarity with test automation.
• Familiarity with cloud-based and responsive design solutions.
• Familiarity with APIs (Postman, Swagger), SQL, Selenium, HTML, C#, JavaScript, XML, CSS3.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Quality Assurance Analyst reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Product Analyst, Payroll (Winnipeg, MB )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Product Management team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

The Product Analyst, Payroll bridges the gap between business and technology by translating client challenges into product features that will meet clients’ needs while achieving business goals. You will work directly with the Product Manager, Payroll to manage the continuous improvement of the Payroll line of business products, leveraging your understanding of the functionality of payroll in addition to product management disciplines and activities.

The Product Analyst, Payroll will bring a combination of listening and observations skills as well as analysis and communication skills to collaborate on solutions that deliver value to our clients. You will work closely with various cross-functional teams, including the Payroll development team, product management team, marketing, sales, support, and service teams to help create the best products.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

DISCOVER SOLUTIONS – IT’S WHAT YOU’LL DO

• Understand and translate client problems into solution requirements – You will participate in client interviews, market research and competitive research with the Product Manager to understand the clients’ needs and the market. Collaborating with clients and Payworks stakeholders, you will analyze needs and functional requirements and translate those into prioritized detailed product requirements.
• Manage the product backlog – Collaborating with the Business Analyst and technical development team, you will manage the product backlog by analyzing trade-offs between usability, performance needs, time to market, development cost, serviceability and other potential considerations.
• Work with a team – Representing the clients’ needs to the development team, you will answer their questions, solve problems, and research approaches. You will collaborate with the Product Designers to develop intuitive user experiences.
• Make great products even better – You will analyze current client product usage and client feedback to enhance the current product. Staying at the forefront of payroll product development, you will proactively seek opportunities to update your knowledge and constantly participate in professional development on both the professional and technical aspects of the field.
• Prepare for change – With your expertise of the product, you will prepare the organization for the release of the product by creating organizational readiness artifacts such as product help files, product bulletins, presentations and how-to guides as well as perform product demonstrations to clients and internal teams.

WHAT YOU’LL NEED TO SUCCEED

• Bachelor’s Degree in Computer Science and/or equivalent combination of education and experience.
• Pragmatic Institute Certification in Product Management would be considered an asset.
• Demonstrated experience operating, managing and delivering results.
• Knowledge about Payroll industry trends, best practices and change management.
• Product background with SaaS products with strong technical knowledge including SQL.
• Experience with Payroll components.
• A professional and positive communication style and expert presentation skills. You need to be comfortable presenting to stakeholders of all levels to clearly convey information .
• Ability to build relationships with the product and development teams to drive product development.
• Understanding of the Agile software development lifecycle and best practices.
• Excellent time management, creative thinking and project management skills.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Product Analyst, Payroll reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Product Analyst, Time Management (Winnipeg, MB )

Posted: Jan 17, 2022
Employment Status: Part-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Product Management team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

The Product Analyst, Time Management bridges the gap between business and technology by translating client challenges into product features that will meet clients’ needs while achieving business goals. You will work directly with the Product Manager, Time Management to manage the continuous improvement of the Time Management line of business products, leveraging your understanding of the functionality of Availability, Scheduling and Timesheets in addition to product management disciplines and activities.

The Product Analyst, Time Management will bring a combination of listening and observations skills as well as analysis and communication skills to collaborate on solutions that deliver value to our clients. You will work closely with various cross-functional teams, including the Time Management development team, product management team, marketing, sales, support, and service teams to help create the best products.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

DISCOVER SOLUTIONS – IT’S WHAT YOU’LL DO

• Understand and translate client problems into solution requirements – You will participate in client interviews, market research and competitive research with the Product Manager to understand the clients’ requirements and the market. Collaborating with clients and Payworks stakeholders, you will analyze information needs and functional requirements and translate those into prioritized detailed product requirements.
• Manage the product backlog – Collaborating with the Business Analyst and technical development team, you will manage the product backlog by analyzing trade-offs between usability, performance needs, time to market, development cost, serviceability and other potential considerations.
• Work with a team – Representing the clients’ needs to the development team, you will answer their questions, solve problems, and research approaches. You will collaborate with the Product Designers to develop intuitive user experiences.
• Make great products even better – You will analyze current client product usage and client feedback to enhance the current product. Staying at the forefront of Time Management product development, you will proactively seek opportunities to update your knowledge and constantly participate in professional development on both the professional and technical aspects of the field.
• Prepare for change – With your expertise of the product, you will prepare the organization for the release of the product by creating product bulletins, presentations and how-to guides as well as perform product demonstrations to clients and internal teams.

WHAT YOU’LL NEED TO SUCCEED

• Bachelor’s Degree in Computer Science and/or equivalent combination of education and experience.
• Pragmatic Institute Certification in Product Management would be considered an asset.
• Demonstrated experience operating, managing and delivering results.
• Knowledge about industry trends, best practices and change management.
• Product background with workforce management and SaaS products with strong technical knowledge including SQL.
• Experience with Payroll and Time Management components would be considered an asset.
• A professional and positive communication style and expert presentation skills. You need to be comfortable presenting to stakeholders of all levels to clearly convey information .
• Ability to build relationships with the product and development teams to drive product development.
• Understanding of the Agile software development lifecycle and best practices.
• Excellent time management, creative thinking and project management skills.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Product Analyst, Time Management reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

DevOps Specialist (Calgary, AB )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Calgary, Alberta

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Development team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy and maintain our own solutions. This requires a talented team of Developers who will ensure we deliver quality products to end users. You will support our teams by finding ways to streamline and maintain processes related to technology as well as act as our in-house expert on these processes. Individual drive and team collaboration are the keys to success. We feel that exceptional and inventive development comes naturally to teams that are having fun and working together.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

COLLABORATE & INNOVATE – IT’S WHAT YOU’LL DO

• Creatively solve problems – We love to solve problems! You will help our team identify areas of improvement in our day-to-day development operations and implement solutions. By conducting research, you will identify new tools, trends and best practices in the industry. Using your expertise, you will make recommendations on how to streamline, automate and further improve our internal development and deployment processes.
• Work with a team – – We believe that when we work together we become greater than the sum of our parts. You will work with a team to analyze processes, determine gaps and lead the implementation of innovative solutions. Collaborate, create, learn and grow alongside the rest of our talented team.
• Define the standard – You will ensure that Payworks tools, practices and procedures are best in class. We already have high standards, however we want someone who will push us even further.

WHAT YOU’LL NEED TO SUCCEED

• Bachelor’s Degree in Computer Science or equivalent combination of education and experience.
• Previous experience in a DevOps role with B2B SaaS experience would be considered an asset.
• Proven grasp of the industry processes and best practices.
• Experience with Microsoft .NET Core (C#), Microsoft .NET (VB), ASP.NET and Git source control.
• Experience with Atlassian products such as JIRA, Bamboo, Stash/Bitbucket.
• Experience working with and configuring IIS.
• Experience working with micro services.
• Experience with Microsoft SQL Server and T-SQL Queries.
• Experience with container management is an asset.
• Ability to both work independently and collaboratively with a desire to achieve shared goals.
• Knack for thinking outside the box and applying your innovation and problem-solving skills.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The DevOps Specialist reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Product Marketing Manager (Winnipeg, MB )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where Doing Right by People is our purpose.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

If you’re a skilled marketer, a creative team player and someone who believes it’s essential to understand your market’s problems before putting pen to paper, this role may be for you. The Product Marketing Manager will report directly to our VP, Marketing and will be responsible to further develop and drive our product marketing strategy. The newly created role will execute activities from building messaging and campaigns, testing value-added sales models, and owning sales enablement. You will be the expert on our buyers, who they are, how they buy and their key buying criteria and collaborate with cross-functional teams.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

IDENTIFY and SOLVE MARKET PROBLEMS – IT’S WHAT YOU’LL DO

• Market Intelligence and Definition - You’ll deeply understand the competitive landscape and be an expert on our competition and how they are positioned. You’ll document our buyer’s process, including where they get information, and the who, what, when and why behind their decisions. Then you’ll drive changes to our sales and marketing processes based on what you learn.
• Develop Marketing Plans and Product Launches– You’ll collaborate with the Product team to develop product positioning and messaging that resonate with our buyer personas. You’ll support retention and sales by creating budgets and plans that ensure value propositions reach and resonate with buyers. Use your analytical skills to set goals, review results, assess the effectiveness of our marketing plans, and drive continuous improvement. You will plan well thought out and creative product launches using strong project management skills and be the primary internal thought leader regarding our buyers.
• Provide Training and Field-level Sales Support – You will ensure that our sales tools, practices and procedures are best in class. Collaborate with the Marketing team to create effective sales enablement tools. Understand and support our sales channels, continuously provide knowledge around the problems we solve for our buyer and users, develop internal tools and external collateral and teach our sales channels how and when to use it. It is up to you to understand the market’s preferences for how to buy, receive and use offerings.

WHAT YOU’LL NEED TO SUCCEED

• A positive attitude, results oriented mindset and hunger to learn (a love for tacos also considered an asset)
• Post-secondary education in relevant discipline(s)or combination of education and experience.
• 5+ years of marketing or product experience with at least two years in Product Marketing.
• You have B2B and/or SaaS experience and you are familiar with client service centre operations.
• You have copywriting chops and are familiar with writing for SEO.
• Strong analytical skills, you are comfortable with data analysis, and know the value of measuring performance through metrics and KPIs.
• An eye for great design, UI and UX.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Product Marketing Manager reports into the Winnipeg Payworks office, however has the option to work remotely, in the office or on a hybrid work model from any of our offices in Pitt Meadows, Calgary, Winnipeg, Toronto or Montreal. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Product Marketing Manager (Pitt Meadows, BC )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Pitt Meadows, British Columbia

Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where Doing Right by People is our purpose.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

If you’re a skilled marketer, a creative team player and someone who believes it’s essential to understand your market’s problems before putting pen to paper, this role may be for you. The Product Marketing Manager will report directly to our VP, Marketing and will be responsible to further develop and drive our product marketing strategy. The newly created role will execute activities from building messaging and campaigns, testing value-added sales models, and owning sales enablement. You will be the expert on our buyers, who they are, how they buy and their key buying criteria and collaborate with cross-functional teams.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

IDENTIFY and SOLVE MARKET PROBLEMS – IT’S WHAT YOU’LL DO

• Market Intelligence and Definition - You’ll deeply understand the competitive landscape and be an expert on our competition and how they are positioned. You’ll document our buyer’s process, including where they get information, and the who, what, when and why behind their decisions. Then you’ll drive changes to our sales and marketing processes based on what you learn.
• Develop Marketing Plans and Product Launches– You’ll collaborate with the Product team to develop product positioning and messaging that resonate with our buyer personas. You’ll support retention and sales by creating budgets and plans that ensure value propositions reach and resonate with buyers. Use your analytical skills to set goals, review results, assess the effectiveness of our marketing plans, and drive continuous improvement. You will plan well thought out and creative product launches using strong project management skills and be the primary internal thought leader regarding our buyers.
• Provide Training and Field-level Sales Support – You will ensure that our sales tools, practices and procedures are best in class. Collaborate with the Marketing team to create effective sales enablement tools. Understand and support our sales channels, continuously provide knowledge around the problems we solve for our buyer and users, develop internal tools and external collateral and teach our sales channels how and when to use it. It is up to you to understand the market’s preferences for how to buy, receive and use offerings.

WHAT YOU’LL NEED TO SUCCEED

• A positive attitude, results oriented mindset and hunger to learn (a love for tacos also considered an asset)
• Post-secondary education in relevant discipline(s)or combination of education and experience.
• 5+ years of marketing or product experience with at least two years in Product Marketing.
• You have B2B and/or SaaS experience and you are familiar with client service centre operations.
• You have copywriting chops and are familiar with writing for SEO.
• Strong analytical skills, you are comfortable with data analysis, and know the value of measuring performance through metrics and KPIs.
• An eye for great design, UI and UX.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Product Marketing Manager reports into the Winnipeg Payworks office, however has the option to work remotely, in the office or on a hybrid work model from any of our offices in Pitt Meadows, Calgary, Winnipeg, Toronto or Montreal. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Product Marketing Manager (Toronto, ON )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Toronto, Ontario

Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where Doing Right by People is our purpose.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

If you’re a skilled marketer, a creative team player and someone who believes it’s essential to understand your market’s problems before putting pen to paper, this role may be for you. The Product Marketing Manager will report directly to our VP, Marketing and will be responsible to further develop and drive our product marketing strategy. The newly created role will execute activities from building messaging and campaigns, testing value-added sales models, and owning sales enablement. You will be the expert on our buyers, who they are, how they buy and their key buying criteria and collaborate with cross-functional teams.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

IDENTIFY and SOLVE MARKET PROBLEMS – IT’S WHAT YOU’LL DO

• Market Intelligence and Definition - You’ll deeply understand the competitive landscape and be an expert on our competition and how they are positioned. You’ll document our buyer’s process, including where they get information, and the who, what, when and why behind their decisions. Then you’ll drive changes to our sales and marketing processes based on what you learn.
• Develop Marketing Plans and Product Launches– You’ll collaborate with the Product team to develop product positioning and messaging that resonate with our buyer personas. You’ll support retention and sales by creating budgets and plans that ensure value propositions reach and resonate with buyers. Use your analytical skills to set goals, review results, assess the effectiveness of our marketing plans, and drive continuous improvement. You will plan well thought out and creative product launches using strong project management skills and be the primary internal thought leader regarding our buyers.
• Provide Training and Field-level Sales Support – You will ensure that our sales tools, practices and procedures are best in class. Collaborate with the Marketing team to create effective sales enablement tools. Understand and support our sales channels, continuously provide knowledge around the problems we solve for our buyer and users, develop internal tools and external collateral and teach our sales channels how and when to use it. It is up to you to understand the market’s preferences for how to buy, receive and use offerings.

WHAT YOU’LL NEED TO SUCCEED

• A positive attitude, results oriented mindset and hunger to learn (a love for tacos also considered an asset)
• Post-secondary education in relevant discipline(s)or combination of education and experience.
• 5+ years of marketing or product experience with at least two years in Product Marketing.
• You have B2B and/or SaaS experience and you are familiar with client service centre operations.
• You have copywriting chops and are familiar with writing for SEO.
• Strong analytical skills, you are comfortable with data analysis, and know the value of measuring performance through metrics and KPIs.
• An eye for great design, UI and UX.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Product Marketing Manager reports into the Winnipeg Payworks office, however has the option to work remotely, in the office or on a hybrid work model from any of our offices in Pitt Meadows, Calgary, Winnipeg, Toronto or Montreal. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Sales Consultant (Edmonton, AB )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Edmonton, Alberta

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Sales team for the right candidate

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

The Payworks Sales Consultant will establish, generate and develop business relationships with prospective and current clients representing Payworks products from Payroll to HRMS, Employee Time Management along with Employee Self Service. The Sales Consultant will represent these workforce management solutions to Canadian business across Alberta.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

BUILD CLIENT RELATIONSHIPS – IT’S WHAT YOU’LL DO

• Make a connection – A natural networker, you are skilled at developing and leveraging business relationships to identify new and prospective clients’ needs and pairing them with solutions. You are comfortable with cold calls and tackling new challenges to win sales.
• Strategize and innovation – Monitoring sales metrics, you will create and implement sale strategies to capitalize on all opportunities to secure new business and exceed quarterly and annual quotas.
• Be a trusted adviser – Knowing our product will be the key to your success, you are motivated to learn and understand our product to deliver an exceptional experience to our clients. At ease with public speaking, you will conduct presentations to client and prospects and attend trade shows and conventions.
• Strength relationships – Support, collaborate and cooperate with cross-functional teams to manage the business relationship to provide our clients a smooth transition and to ensure we are Doing Right by People.

WHAT YOU’LL NEED TO SUCCEED

• Self-motivation with an entrepreneurial spirit..
• A proven ability to close new and additional product sales.
• Ability to work independently as well as with a team.
• Excellent verbal and written communication skills with the ability to adapt to your client.
• Ability to effectively determine, present and discuss win-win solutions.
• Organizational skills with the ability to demonstrate resourcefulness and always maintain professionalism.
• Experience in an outside sales role would be considered an asset.
• Experience with the Payworks application would be considered an asset.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Sales Consultant reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Sales Consultant (Calgary, AB )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Calgary, Alberta

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Sales team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

The Payworks Sales Consultant will establish, generate and develop business relationships with prospective and current clients representing Payworks products from Payroll to HRMS, Employee Time Management along with Employee Self Service. The Sales Consultant will represent these workforce management solutions to Canadian business across Alberta.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

BUILD CLIENT RELATIONSHIPS – IT’S WHAT YOU’LL DO

• Make a connection – A natural networker, you are skilled at developing and leveraging business relationships to identify new and prospective clients’ needs and pairing them with solutions. You are comfortable with cold calls and tackling new challenges to win sales.
• Strategize and innovation – Monitoring sales metrics, you will create and implement sale strategies to capitalize on all opportunities to secure new business and exceed quarterly and annual quotas.
• Be a trusted adviser – Knowing our product will be the key to your success, you are motivated to learn and understand our product to deliver an exceptional experience to our clients. At ease with public speaking, you will conduct presentations to client and prospects and attend trade shows and conventions.
• Strength relationships – Support, collaborate and cooperate with cross-functional teams to manage the business relationship to provide our clients a smooth transition and to ensure we are Doing Right by People.

WHAT YOU’LL NEED TO SUCCEED

• Self-motivation with an entrepreneurial spirit..
• A proven ability to close new and additional product sales.
• Ability to work independently as well as with a team.
• Excellent verbal and written communication skills with the ability to adapt to your client.
• Ability to effectively determine, present and discuss win-win solutions.
• Organizational skills with the ability to demonstrate resourcefulness and always maintain professionalism.
• Experience in an outside sales role would be considered an asset.
• Experience with the Payworks application would be considered an asset.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Sales Consultant reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Sales Consultant (Red Deer, AB )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Red Deer, Alberta

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Sales team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

The Payworks Sales Consultant will establish, generate and develop business relationships with prospective and current clients representing Payworks products from Payroll to HRMS, Employee Time Management along with Employee Self Service. The Sales Consultant will represent these workforce management solutions to Canadian business across Alberta.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

BUILD CLIENT RELATIONSHIPS – IT’S WHAT YOU’LL DO

• Make a connection – A natural networker, you are skilled at developing and leveraging business relationships to identify new and prospective clients’ needs and pairing them with solutions. You are comfortable with cold calls and tackling new challenges to win sales.
• Strategize and innovation – Monitoring sales metrics, you will create and implement sale strategies to capitalize on all opportunities to secure new business and exceed quarterly and annual quotas.
• Be a trusted adviser – Knowing our product will be the key to your success, you are motivated to learn and understand our product to deliver an exceptional experience to our clients. At ease with public speaking, you will conduct presentations to client and prospects and attend trade shows and conventions.
• Strength relationships – Support, collaborate and cooperate with cross-functional teams to manage the business relationship to provide our clients a smooth transition and to ensure we are Doing Right by People.

WHAT YOU’LL NEED TO SUCCEED

• Self-motivation with an entrepreneurial spirit..
• A proven ability to close new and additional product sales.
• Ability to work independently as well as with a team.
• Excellent verbal and written communication skills with the ability to adapt to your client.
• Ability to effectively determine, present and discuss win-win solutions.
• Organizational skills with the ability to demonstrate resourcefulness and always maintain professionalism.
• Experience in an outside sales role would be considered an asset.
• Experience with the Payworks application would be considered an asset.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Sales Consultant reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Product Designer (Winnipeg, MB )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Quality Assurance team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

The Product Designer will be responsible for designing innovative user-centric product solutions that meet the needs of our diverse clients. You will work collaboratively with a multi-disciplinary team of Product Managers, Product Analysts, Business Analysts, Developers, and Quality Assurance Analysts to communicate end-to-end solutions and help guide your team in launching exceptional user experiences. As a member of our growing team, you’ll use your creative mind to make bold decisions and evolve our product in a fast-paced industry.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

DESIGN & CREATE – IT’S WHAT YOU’LL DO

• Create a positive experience– You will create design guides and ensure consistency in visual elements across the product lines. Your role is to enhance the user experience for our products, creating product interfaces that are intuitive to use, logically flow from one step to the next, support the brand, and increase customer satisfaction.
• Work with a team – You will collaborate with our Product Managers, Product Analysts, Business Analysts, Developers and Quality Assurance Analysts to create excellent user experiences for new and updated products. Leveraging your understanding of competitive products, you will develop and maintain design wireframes, mock-ups, and specifications as needed. We feel that exceptional and inventive development comes naturally to teams that are having fun and working together.
• Take our product to the next level– Design mock-ups and prototypes to test screen layouts, workflow, and behavior of visual elements. Create style guides, contribute to the Design System and ensure consistency in visual elements across the product lines. As the user-advocate on our agile teams during the development process, you will subject early-stage designs to usability acceptance testing (UAT) or expert review and offer implementation suggestions from a user-centered perspective.

WHAT YOU’LL NEED TO SUCCEED

• Experience in UX, UI, or Product design related roles.
• Comfortable presenting strong and thoughtful creative solutions that are relevant and competitive in the industry.
• Strong problem-solving skills that balance the needs of our users and business requirements.
• Proficiency with various design tools such as: Figma, Adobe XD, Adobe Illustrator, Adobe Creative Cloud and Maze.
• Understanding of the Agile software development life cycle and best practices.
• Comfortable running usability test with clients.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Product Designer reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Operations Support Analyst (Winnipeg, MB )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Quality Assurance team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

As a member of our IT Operations team, the Operations Support Analyst will be a professional and experienced point of contact to Payworks employees for technology support. The Operations Support Analyst will be responsible for assisting employees in the Winnipeg Head Office and our regional offices across Canada. Duties will include resolving day-to-day helpdesk tickets as well as participating in hardware and software deployments, and participating in IT Projects.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

PROBLEM SOLVING & CUSTOMER EXPERIENCE – IT’S WHAT YOU’LL DO

• Provide first-rate support – You will oversee the day-to-day operations of end-user hardware and software applications. Installing, configuring and maintaining a variety of physical and virtual network technology, troubleshooting and resolving network connectivity and technology issues. Configure, deploy and provide support for desktop systems, laptops, virtual desktops, VoIP phones, mobile phones and other business technology.
• Work with a team – You will collaborate with cross-functional teams to ensure the success of strategic projects and implement technical solutions. You will also uncover internal customers’ specific needs and diffuse concerns through the use of effective probing techniques, active listening and communication skills. With the gathered information, interpret and diagnose the issue by evaluating and analyzing symptoms.
• Make great products even better – Part of your responsibilities will be to research and recommend hardware, software and services to enable and enhance business processes and user experience.

WHAT YOU’LL NEED TO SUCCEED

• Strong technical savvy, analytical and problem-solving skills with the ability to clearly and systematically instruct employees in the use of products and systems.
• Ability to work independently and collaboratively, while demonstrating resourcefulness in the use of available tools and support resources.
• Previous troubleshooting experience related to Windows, virtual desktops, VoIP is required.
• Extensive software and hardware experience in a Windows environment.
• Dedication to improving the customer experience.
• Exceptional communication skills, both written and verbal.
• Infrastructure experience and knowledge considered an asset (network, servers, security, VMware, storage, VoIP).

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Operations Support Analyst reports into the Payworks office, this position is required to work on-site with the option to work a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Implementation Specialist, Managed Services (Pitt Meadows, BC )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Pitt Meadows, British Columbia

Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where Doing Right by People is our purpose.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

The Implementation Specialist manages new client expectations with a high level of service and support in response to implementation needs, regardless of account complexity. They manage the set-up of Payworks workforce management solutions for new customers, taking the client from the close of the sale to the pass off to their assigned Client Service Representative.

With an accelerated understanding of workforce management demands, the Implementation Specialist interprets and determines the needs of the client while using project management skills to complete implementation effectively and efficiently.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

PROVIDE AN EXCEPTIONAL CLIENT EXPERIENCE – IT’S WHAT YOU’LL DO

• Build client relationships - Payworks takes pride in delivering superior client service to businesses across Canada, you will provide advice and guidance on our product. Through needs analysis, you will uncover client requirements using effective probing techniques, active listening, and communication skills while identifying any issues or opportunities which arise from client queries. Initiate the system user relationship with the client administrator of Payworks product.
• Implement great products – Facilitate the client implementation, from data entry and training to equipment delivery. Gather and use the product input requirements specific to each client, enter information and data to maintain integrity that affects the product efficiency and reliability. Administer the database set-up using keen attention to detail to ensure the accuracy of all entered data.
• Work with a team – Liaise with the Sales team in managing the prospect/client relationship from introduction to sale closure and effective/easy client setup. Communicate effectively with all functional areas of Payworks pulling together all resources available to grow the business and meet company objectives.
• Enhance your career – We are committed to providing opportunities for personal growth and development that encourage our people to excel and make a real difference throughout their career journey. Providing a solid training experience to set you for success!

WHAT YOU’LL NEED TO SUCCEED

• Post-secondary degree or diploma or related studies and/or equivalent combination of education and experience.
• Previous experience implementing workforce management solutions or similar project planning is consider a strong asset.
• Previous knowledge of Payworks product or related exposure of comparable solutions as Payroll, Absence Management, Time Management and HR module is preferred.
• Strong planning and organizational skills with the ability to handle multiple demands concurrently, work independently, and demonstrate resourcefulness.
• Accelerated needs analysis skills with the ability to effectively present and discuss intangible services and solutions with clients.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Implementation Specialist reports into the Payworks office in Pitt Meadows, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

DevOps Specialist (Winnipeg, MB )

Posted: Jan 17, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Development team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy and maintain our own solutions. This requires a talented team of Developers who will ensure we deliver quality products to end users. You will support our teams by finding ways to streamline and maintain processes related to technology as well as act as our in-house expert on these processes. Individual drive and team collaboration are the keys to success. We feel that exceptional and inventive development comes naturally to teams that are having fun and working together.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

COLLABORATE & INNOVATE – IT’S WHAT YOU’LL DO

• Creatively solve problems – We love to solve problems! You will help our team identify areas of improvement in our day-to-day development operations and implement solutions. By conducting research, you will identify new tools, trends and best practices in the industry. Using your expertise, you will make recommendations on how to streamline, automate and further improve our internal development and deployment processes.
• Work with a team – – We believe that when we work together we become greater than the sum of our parts. You will work with a team to analyze processes, determine gaps and lead the implementation of innovative solutions. Collaborate, create, learn and grow alongside the rest of our talented team.
• Define the standard – You will ensure that Payworks tools, practices and procedures are best in class. We already have high standards, however we want someone who will push us even further.

WHAT YOU’LL NEED TO SUCCEED

• Bachelor’s Degree in Computer Science or equivalent combination of education and experience.
• Previous experience in a DevOps role with B2B SaaS experience would be considered an asset.
• Proven grasp of the industry processes and best practices.
• Experience with Microsoft .NET Core (C#), Microsoft .NET (VB), ASP.NET and Git source control.
• Experience with Atlassian products such as JIRA, Bamboo, Stash/Bitbucket.
• Experience working with and configuring IIS.
• Experience working with micro services.
• Experience with Microsoft SQL Server and T-SQL Queries.
• Experience with container management is an asset.
• Ability to both work independently and collaboratively with a desire to achieve shared goals.
• Knack for thinking outside the box and applying your innovation and problem-solving skills.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The DevOps Specialist reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Client Service Representative, Corporate (Winnipeg, MB )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Corporate Service team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

As part of the Corporate Service team, the Client Service Representative will use their communication, attention to detail and problem-solving abilities to create long-lasting relationships with Payworks’ corporate clients. You will receive and process payroll information on behalf of clients and/or support clients in processing their own payroll using the Payworks system. In addition, you will manage clients with needs spanning across a combination of products, including Payroll, HR and Employee Time Management solutions. The successful candidate will be an empathetic, dynamic and energetic individual who is able to effectively manage client expectations while promoting a high level of service and support in their response to enquiries.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

PROVIDE AN EXCEPTIONAL CLIENT EXPERIENCE – IT’S WHAT YOU’LL DO

• Build client relationships – Payworks takes pride in delivering superior client service to businesses across Canada. You will apply your experience and knowledge to provide clients with advice and guidance on the Payworks product as well as payroll legislation. With a focus on long-term relationship building, you will uncover client needs using effective probing techniques, active listening and communication skills.
• Support great products – Using the product input requirements specific to each client, you will enter information and data to maintain integrity that affects the product efficiency and reliability. Your keen attention to detail will be needed as you administer changes to company set-up, input payroll data and analyze weekly scheduled payroll. Using the information you gather, you will progress and determine appropriate actions to be taken to ensure continuity of payroll processing while balancing multiple client commitments.
• Work with a team – In addition to assuming full responsibility and ownership of incoming client calls, emails and projects independently, you will be part of a bigger picture to ensure complete client satisfaction with full support from your leader and colleagues on the phone queue. Take initiative to foster relationships as a trusted partner for primary business contact(s), ensuring they are well-trained and comfortable using Payworks products, and act as a liaison to the appropriate internal team when issues or opportunities arise from client enquiries.
• Enhance your career – We are committed to providing opportunities for personal growth and development that encourage our people to excel and make a real difference throughout their career journey. We will provide a solid training experience to set you up for success!

WHAT YOU’LL NEED TO SUCCEED

• Previous customer service and/or payroll experience.
• Strong technical skills with a proficiency in systematically using Payworks products and systems.
• Basic product knowledge on workforce management solutions (Payroll, HR, TM and HR).
• Excellent verbal and written communication and customer service skills.
• Strong team building skills and the desire to achieve shared goals.
• Ability to work independently and demonstrate resourcefulness in the use of available tools and support.
• Experience adapting to tight deadlines, heavy workloads, and sudden or frequent changes in priority in order to accomplish objectives.
• Strong analytical, organizational and logical problem-solving skills.
• PCP Certification or related studies, or equivalent combination of education and experience, would be considered an asset.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Client Service Representative reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Client Relations Specialist (Winnipeg, MB )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Corporate Service team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

As part of the Corporate Service team, the Client Relations Specialist manages high profile accounts with an elevated level of service and support, in alignment with Payworks’ Relationship Management strategy. You will collaborate with a dedicated portfolio of clients to effectively understand their needs, present solutions, and deliver on commitments while working collaboratively within an Account Team. In addition, you will contribute to overall client satisfaction by aiding with phone queues and providing exceptional service to all Payworks clients. This role places an emphasis on building long-term relationships, fostering a partnership of high trust, satisfaction and client care. The successful candidate will have an aptitude for managing multiple priorities and projects, a passion for service, and be an exceptional team player.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

PROVIDE AN EXCEPTIONAL CLIENT EXPERIENCE – IT’S WHAT YOU’LL DO

• Build client relationships – Payworks takes pride in delivering superior client service to businesses across Canada. You will go above and beyond for clients, providing advice and guidance on the Payworks product and payroll legislation as well as taking initiative to deepen relationships as a trusted partner for primary business contact(s) of high profile accounts. With a focus on long-term relationship building, you will follow the guidelines of Proactive Relationship Management by engaging in regular value-added discussions tailored to the expectations and objectives of each client.
• Work with a team – In addition to assuming full responsibility and ownership of incoming calls, emails and projects from your portfolio of clients, you will be part of a bigger picture to ensure complete client satisfaction with full support from your leader and colleagues on the phone queue. You will partner with Implementation, Sales, Product, and Marketing teams to collaboratively to deliver on commitments, retention of accounts, and ensure the best solution(s). Enable a great first impression by participating in introductory and hand-off meetings with new clients in Implementation, and stay continuously engaged with the ongoing pulse of clients throughout their journey with Payworks.
• Make great products even better – You will identify, recommend or refer any issues or opportunities which arise from client queries to the appropriate internal team, optimizing our client retention and user experience. Acting as the voice of our customer, you will contribute business insights, share client feedback and assist with identifying opportunities for product enablement.
• Enhance your career – We are committed to providing opportunities for personal growth and development that encourage our people to excel and make a real difference throughout their career journey. We will provide a solid training experience to set you up for success!

WHAT YOU’LL NEED TO SUCCEED

• Previous customer service and/or payroll experience.
• Exceptional client service and communication techniques, including the ability to ask great questions and apply relationship-building skills.
• Ability to self-manage multiple commitments, continuously prioritizing and handling client requests with professionalism and the appropriate degree of urgency.
• Ability to work both independently and as part of a cohesive team, demonstrating resourcefulness in the use of available tools and support resources.
• Previous project management our account management experience would be considered an asset.
• Related experience in using JIRA/SugarCRM would be considered an asset.
• PCP Certification or related studies, or equivalent combination of education and experience, would be considered an asset.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Client Relations Specialist reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Client Relations Specialist (Etobicoke, ON )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Etobicoke, Ontario

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Corporate Service team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

As part of the Corporate Service team, the Client Relations Specialist manages high profile accounts with an elevated level of service and support, in alignment with Payworks’ Relationship Management strategy. You will collaborate with a dedicated portfolio of clients to effectively understand their needs, present solutions, and deliver on commitments while working collaboratively within an Account Team. In addition, you will contribute to overall client satisfaction by aiding with phone queues and providing exceptional service to all Payworks clients. This role places an emphasis on building long-term relationships, fostering a partnership of high trust, satisfaction and client care. The successful candidate will have an aptitude for managing multiple priorities and projects, a passion for service, and be an exceptional team player.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

PROVIDE AN EXCEPTIONAL CLIENT EXPERIENCE – IT’S WHAT YOU’LL DO

• Build client relationships – Payworks takes pride in delivering superior client service to businesses across Canada. You will go above and beyond for clients, providing advice and guidance on the Payworks product and payroll legislation as well as taking initiative to deepen relationships as a trusted partner for primary business contact(s) of high profile accounts. With a focus on long-term relationship building, you will follow the guidelines of Proactive Relationship Management by engaging in regular value-added discussions tailored to the expectations and objectives of each client.
• Work with a team – In addition to assuming full responsibility and ownership of incoming calls, emails and projects from your portfolio of clients, you will be part of a bigger picture to ensure complete client satisfaction with full support from your leader and colleagues on the phone queue. You will partner with Implementation, Sales, Product, and Marketing teams to collaboratively to deliver on commitments, retention of accounts, and ensure the best solution(s). Enable a great first impression by participating in introductory and hand-off meetings with new clients in Implementation, and stay continuously engaged with the ongoing pulse of clients throughout their journey with Payworks.
• Make great products even better – You will identify, recommend or refer any issues or opportunities which arise from client queries to the appropriate internal team, optimizing our client retention and user experience. Acting as the voice of our customer, you will contribute business insights, share client feedback and assist with identifying opportunities for product enablement.
• Enhance your career – We are committed to providing opportunities for personal growth and development that encourage our people to excel and make a real difference throughout their career journey. We will provide a solid training experience to set you up for success!

WHAT YOU’LL NEED TO SUCCEED

• Previous customer service and/or payroll experience.
• Exceptional client service and communication techniques, including the ability to ask great questions and apply relationship-building skills.
• Ability to self-manage multiple commitments, continuously prioritizing and handling client requests with professionalism and the appropriate degree of urgency.
• Ability to work both independently and as part of a cohesive team, demonstrating resourcefulness in the use of available tools and support resources.
• Previous project management our account management experience would be considered an asset.
• Related experience in using JIRA/SugarCRM would be considered an asset.
• PCP Certification or related studies, or equivalent combination of education and experience, would be considered an asset.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Client Relations Specialist reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Client Relations Specialist (Pitt Meadows, BC )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Pitt Meadows, British Columbia

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Corporate Service team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

As part of the Corporate Service team, the Client Relations Specialist manages high profile accounts with an elevated level of service and support, in alignment with Payworks’ Relationship Management strategy. You will collaborate with a dedicated portfolio of clients to effectively understand their needs, present solutions, and deliver on commitments while working collaboratively within an Account Team. In addition, you will contribute to overall client satisfaction by aiding with phone queues and providing exceptional service to all Payworks clients. This role places an emphasis on building long-term relationships, fostering a partnership of high trust, satisfaction and client care. The successful candidate will have an aptitude for managing multiple priorities and projects, a passion for service, and be an exceptional team player.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

PROVIDE AN EXCEPTIONAL CLIENT EXPERIENCE – IT’S WHAT YOU’LL DO

• Build client relationships – Payworks takes pride in delivering superior client service to businesses across Canada. You will go above and beyond for clients, providing advice and guidance on the Payworks product and payroll legislation as well as taking initiative to deepen relationships as a trusted partner for primary business contact(s) of high profile accounts. With a focus on long-term relationship building, you will follow the guidelines of Proactive Relationship Management by engaging in regular value-added discussions tailored to the expectations and objectives of each client.
• Work with a team – In addition to assuming full responsibility and ownership of incoming calls, emails and projects from your portfolio of clients, you will be part of a bigger picture to ensure complete client satisfaction with full support from your leader and colleagues on the phone queue. You will partner with Implementation, Sales, Product, and Marketing teams to collaboratively to deliver on commitments, retention of accounts, and ensure the best solution(s). Enable a great first impression by participating in introductory and hand-off meetings with new clients in Implementation, and stay continuously engaged with the ongoing pulse of clients throughout their journey with Payworks.
• Make great products even better – You will identify, recommend or refer any issues or opportunities which arise from client queries to the appropriate internal team, optimizing our client retention and user experience. Acting as the voice of our customer, you will contribute business insights, share client feedback and assist with identifying opportunities for product enablement.
• Enhance your career – We are committed to providing opportunities for personal growth and development that encourage our people to excel and make a real difference throughout their career journey. We will provide a solid training experience to set you up for success!

WHAT YOU’LL NEED TO SUCCEED

• Previous customer service and/or payroll experience.
• Exceptional client service and communication techniques, including the ability to ask great questions and apply relationship-building skills.
• Ability to self-manage multiple commitments, continuously prioritizing and handling client requests with professionalism and the appropriate degree of urgency.
• Ability to work both independently and as part of a cohesive team, demonstrating resourcefulness in the use of available tools and support resources.
• Previous project management our account management experience would be considered an asset.
• Related experience in using JIRA/SugarCRM would be considered an asset.
• PCP Certification or related studies, or equivalent combination of education and experience, would be considered an asset.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Client Relations Specialist reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Digital Marketing Specialist (Winnipeg, MB )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Marketing team for the right candidate.

POSITION DETAILS

Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy, maintain and market our own solutions. To support the broader business, you will flex your digital marketing skills and collaborate with some talented folks, including those specializing in back-end development, copywriting, social, video and design (among others), to develop digital properties and campaigns that support awareness and sales goals for the organization. We need your help making sure the story of how we can solve our target market’s problems reaches the right audiences and is told consistently across digital properties.

WHY YOU SHOULD CHOOSE PAYWORKS

• Competitive base salary and comprehensive benefits plan.
• Excellent pension plan with employer contributions.
• Flexible working hours and no dress code.
• Free parking.
• Community-minded culture – Receive two paid days off to volunteer and lots of opportunity to “Pay it Forward”
• Cool perks - Wellness Subsidy, Costco Membership, Parental Leave Benefits, Flex Time and more!
• Follow us to see why our employees and clients choose @PayworksInc.

DRIVE CONVERSIONS & QUALITY LEAD GEN – IT’S WHAT YOU’LL DO

• Share big, creative ideas - We love to solve problems in new ways! Review interesting and complex challenges presented by the business and engage with team members to define effective solutions to those business goals on our digital properties. Your background in UX will serve you well, as ideation through execution you advocate for the best experience for the user.
• Engage and convert – Help us generate interest, convert contacts and educate current customers about all we have to offer with engaging, modern, intuitive and accessible digital experiences. You will work with a great team to identify, acquire and convert prospects from various market segments who will benefit from all that Payworks has to offer.
• Play with cool tech – Your experience with marketing technologies will be well supported. We have some of the best solutions for marketing automation and omnichannel marketing around. You will ensure the build-out of those pixel perfect designs, help to create campaigns that hit the mark and have the support of workflows and CRM to nurture contacts to a point of conversion.
• Story tell with analytics – You will craft interesting experiments and evaluate the metrics to continually improve on our key performance indicators. CPM/CPC, UTM, A/B, MQL are a few of the acronyms that you will regularly reference to discuss campaign efficacy, what we’ve learned, and how we can do it better next time.

WHAT YOU’LL NEED TO SUCCEED

• A positive attitude, results oriented mindset and hunger to learn (a love of tacos also considered an asset).
• Post-Secondary diploma or degree in relevant discipline(s) or equivalent combination of education and hands-on experience in Digital Marketing.
• Excellent verbal and written communication skills.
• Experience working with cross-functional teams to strategize, prioritize and recommend creative solutions.
• Experience in ad strategy development, placement, management and reporting.
• Proficiency with developer tools and debugging techniques.
• Familiarity with modern web technologies such as JavaScript/ES6, Vue.JS, HTML, CSS/SCSS, Webpack and XML/JSON.
• Previous experience with Bootstrap or similar frameworks such as Foundation.
• Experience with or interest in web accessibility guidelines (WCAG 2.1), accessibility tools and assistive technologies.
• Experience in developing responsive web design and testing across multiple browsers, devices and platforms.
• An eye for great UI and UX and a drive to keep up to date with trends and changes in the UX and Marketing Technology spaces.
• Proficiency in Figma or Adobe Creative Cloud suite (XD, PSD, AI, DW).
• Previous experience working with HubSpot or a similar Marketing Automation suite.
• Experience with various SEO techniques.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Digital Marketing Specialist reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Implementation Specialist, Human Resources (Etobicoke, ON )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Etobicoke, Ontario

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Implementation team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

The Implementation Specialist manages new client expectations with a high level of service and support in response to implementation needs, regardless of account complexity. You will manage the set-up of Payworks workforce management solution, with a focus on our Human Resources module, for new customers, taking the client from the close of the sale to the pass off to their assigned Client Service Representative. Using your accelerated understanding of workforce management demands and Human Resources Information Systems (HRIS), you will interpret and determine the needs of the client while using project management skills to complete the implementation effectively and efficiently.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

PROVIDE AN EXCEPTIONAL CLIENT EXPERIENCE – IT’S WHAT YOU’LL DO

• Build client relationships – Payworks takes pride in delivering superior client service to businesses across Canada. Using needs analysis, effective probing techniques, active listening and communication skills, you will uncover client requirements while identifying any issues or opportunities which arise from queries. You will initiate the system-user relationship with the client administrator of the Payworks product and provide them with advice and guidance on our product.
• Implement great products – You will facilitate the client implementation, from data entry and training to equipment delivery. Leveraging your keen attention to detail, you will gather and use the product input requirements specific to each client, enter data and administer the database set-up all while maintaining accuracy and integrity of information.
• Work with a team – Liaise with the Sales team to manage the prospect/client relationship from introduction to sale closure and facilitate an easy and effective client setup. You will communicate effectively with all functional areas of Payworks, pulling together the resources available to grow the business and meet company objectives.
• Enhance your career – We are committed to providing opportunities for personal growth and development that encourage our people to excel and make a real difference throughout their career journey. We will provide a solid training experience to set you up for success!

WHAT YOU’LL NEED TO SUCCEED

• Post-secondary degree or diploma, related studies and/or equivalent combination of education and experience.
• Previous experience implementing HRIS and workforce management solutions or similar project planning is consider a strong asset.
• Previous knowledge of the Payworks product or related exposure of comparable solutions such as Payroll, Absence Management, Time Management and HR modules is preferred.
• Strong planning and organizational skills with the ability to handle multiple demands concurrently, work independently and demonstrate resourcefulness.
• Accelerated needs analysis skills with the ability to effectively present and discuss intangible services and solutions with clients.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Implementation Specialist, Human Resources reports into the Payworks office in Etobicoke, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Sales Consultant (Montreal, QC )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Montreal, Quebec

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Sales team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

The Payworks Sales Consultant will establish, generate and develop business relationships with prospective and current clients representing Payworks products from Payroll to HRMS, Employee Time Management along with Employee Self Service. The Sales Consultant will represent these workforce management solutions to Canadian business in the Montréal area.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

BUILD CLIENT RELATIONSHIPS – IT’S WHAT YOU’LL DO

• Make a connection – A natural networker, you are skilled at developing and leveraging business relationships to identify new and prospective clients’ needs and pairing them with solutions. You are comfortable with cold calls and tackling new challenges to win sales.
• Strategize and innovate – Monitoring sales metrics, you will create and implement sale strategies to capitalize on all opportunities to secure new business and exceed quarterly and annual quotas.
• Be a trusted adviser – Knowing our product will be the key to your success, you are motivated to learn and understand our product to deliver an exceptional experience to our clients. At ease with public speaking, you will conduct presentations to client and prospects and attend trade shows and conventions.
• Strengthen relationships – Support, collaborate and cooperate with cross-functional teams to manage the business relationship to provide our clients a smooth transition and to ensure we are Doing Right by People.

WHAT YOU’LL NEED TO SUCCEED

• Ability to communicate effectively to produce succinct explanations and correspond in both official languages (English/French).
• Self-motivation with an entrepreneurial spirit.
• A proven ability to close new and additional product sales.
• Ability to work independently as well as with a team.
• Excellent verbal and written communication skills with the ability to adapt to your client.
• Ability to effectively determine, present and discuss win-win solutions.
• Organizational skills with the ability to demonstrate resourcefulness and always maintain professionalism.
• Experience in an outside sales role, preferably with experience in Payroll and Workforce Management solutions, would be considered an asset.
• Experience with the Payworks application would be considered an asset.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Sales Consultant reports into the Payworks office in Montreal, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Software Developer, Security (Winnipeg, MB )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Winnipeg, Manitoba

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Development team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy and maintain our own solutions. This requires a talented team of Developers who will ensure we deliver quality products to end users and focus on protecting our clients’ data. Conducting vulnerability assessments and secure code reviews, you will foster a culture of information security within the Payworks team. Individual drive and team collaboration are the keys to success. We feel that exceptional and inventive development comes naturally to teams that are having fun and working together.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

COLLABORATE & INNOVATE – IT’S WHAT YOU’LL DO

• Creatively solve problems – We love to solve problems! You will conduct research to identify potential attack vectors against Payworks products, engage with team members to come up with robust and efficient technical solutions and then implement those solutions to reduce security risks for the business.
• Work with a team – We believe that when we work together we become greater than the sum of our parts. You will work with a team to close security vulnerabilities and at the same time share your security knowledge with your fellow developers. Collaborate, create, learn and grow alongside the rest of our talented team.
• Define the standard – You will ensure that Payworks software and systems are designed and implemented to the highest security standard. We already have high standards for the security of our product but we want someone who will push us even higher.
• Make great products even better – We build great products that delight our customers! The security of our application is our top concern, but it is also important to ensure that we maximize the usability of our application. Come up with innovative solutions that meet our security requirements while still being user friendly.

WHAT YOU’LL NEED TO SUCCEED

• Bachelor’s Degree in Computer Science, BIT – Application Development Diploma or equivalent combination of education and experience.
• CISSP certification would be considered an asset.
• Previous programming experience in a business environment.
• Proven grasp of security industry processes and security coding best practices.
• Experience with Microsoft .NET Core (C#), Microsoft .NET (VB), ASP.NET and Git source control.
• Experience with Microsoft SQL Server and T-SQL Queries.
• Experience with HTML and modern front-end frameworks and technologies such as CSS3, SCSS and Vue.js.
• Ability to both work independently and collaboratively with a desire to achieve shared goals.
• Knack for thinking outside the box and applying your innovation and problem-solving skills.
• Experience working in an Agile environment.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Software Developer, Security reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Software Developer, Security (Calgary, AB )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Calgary, Alberta

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Development team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy and maintain our own solutions. This requires a talented team of Developers who will ensure we deliver quality products to end users and focus on protecting our clients’ data. Conducting vulnerability assessments and secure code reviews, you will foster a culture of information security within the Payworks team. Individual drive and team collaboration are the keys to success. We feel that exceptional and inventive development comes naturally to teams that are having fun and working together.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

COLLABORATE & INNOVATE – IT’S WHAT YOU’LL DO

• Creatively solve problems – We love to solve problems! You will conduct research to identify potential attack vectors against Payworks products, engage with team members to come up with robust and efficient technical solutions and then implement those solutions to reduce security risks for the business.
• Work with a team – We believe that when we work together we become greater than the sum of our parts. You will work with a team to close security vulnerabilities and at the same time share your security knowledge with your fellow developers. Collaborate, create, learn and grow alongside the rest of our talented team.
• Define the standard – You will ensure that Payworks software and systems are designed and implemented to the highest security standard. We already have high standards for the security of our product but we want someone who will push us even higher.
• Make great products even better – We build great products that delight our customers! The security of our application is our top concern, but it is also important to ensure that we maximize the usability of our application. Come up with innovative solutions that meet our security requirements while still being user friendly.

WHAT YOU’LL NEED TO SUCCEED

• Bachelor’s Degree in Computer Science, BIT – Application Development Diploma or equivalent combination of education and experience.
• CISSP certification would be considered an asset.
• Previous programming experience in a business environment.
• Proven grasp of security industry processes and security coding best practices.
• Experience with Microsoft .NET Core (C#), Microsoft .NET (VB), ASP.NET and Git source control.
• Experience with Microsoft SQL Server and T-SQL Queries.
• Experience with HTML and modern front-end frameworks and technologies such as CSS3, SCSS and Vue.js.
• Ability to both work independently and collaboratively with a desire to achieve shared goals.
• Knack for thinking outside the box and applying your innovation and problem-solving skills.
• Experience working in an Agile environment.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Software Developer, Security reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Digital Marketing Specialist (Calgary, AB )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Calgary, Alberta

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Marketing team for the right candidate.

POSITION DETAILS

Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy, maintain and market our own solutions. To support the broader business, you will flex your digital marketing skills and collaborate with some talented folks, including those specializing in back-end development, copywriting, social, video and design (among others), to develop digital properties and campaigns that support awareness and sales goals for the organization. We need your help making sure the story of how we can solve our target market’s problems reaches the right audiences and is told consistently across digital properties.

WHY YOU SHOULD CHOOSE PAYWORKS

• Competitive base salary and comprehensive benefits plan.
• Excellent pension plan with employer contributions.
• Flexible working hours and no dress code.
• Free parking.
• Community-minded culture – Receive two paid days off to volunteer and lots of opportunity to “Pay it Forward”
• Cool perks - Wellness Subsidy, Costco Membership, Parental Leave Benefits, Flex Time and more!
• Follow us to see why our employees and clients choose @PayworksInc.

DRIVE CONVERSIONS & QUALITY LEAD GEN – IT’S WHAT YOU’LL DO

• Share big, creative ideas - We love to solve problems in new ways! Review interesting and complex challenges presented by the business and engage with team members to define effective solutions to those business goals on our digital properties. Your background in UX will serve you well, as ideation through execution you advocate for the best experience for the user.
• Engage and convert – Help us generate interest, convert contacts and educate current customers about all we have to offer with engaging, modern, intuitive and accessible digital experiences. You will work with a great team to identify, acquire and convert prospects from various market segments who will benefit from all that Payworks has to offer.
• Play with cool tech – Your experience with marketing technologies will be well supported. We have some of the best solutions for marketing automation and omnichannel marketing around. You will ensure the build-out of those pixel perfect designs, help to create campaigns that hit the mark and have the support of workflows and CRM to nurture contacts to a point of conversion.
• Story tell with analytics – You will craft interesting experiments and evaluate the metrics to continually improve on our key performance indicators. CPM/CPC, UTM, A/B, MQL are a few of the acronyms that you will regularly reference to discuss campaign efficacy, what we’ve learned, and how we can do it better next time.

WHAT YOU’LL NEED TO SUCCEED

• A positive attitude, results oriented mindset and hunger to learn (a love of tacos also considered an asset).
• Post-Secondary diploma or degree in relevant discipline(s) or equivalent combination of education and hands-on experience in Digital Marketing.
• Excellent verbal and written communication skills.
• Experience working with cross-functional teams to strategize, prioritize and recommend creative solutions.
• Experience in ad strategy development, placement, management and reporting.
• Proficiency with developer tools and debugging techniques.
• Familiarity with modern web technologies such as JavaScript/ES6, Vue.JS, HTML, CSS/SCSS, Webpack and XML/JSON.
• Previous experience with Bootstrap or similar frameworks such as Foundation.
• Experience with or interest in web accessibility guidelines (WCAG 2.1), accessibility tools and assistive technologies.
• Experience in developing responsive web design and testing across multiple browsers, devices and platforms.
• An eye for great UI and UX and a drive to keep up to date with trends and changes in the UX and Marketing Technology spaces.
• Proficiency in Figma or Adobe Creative Cloud suite (XD, PSD, AI, DW).
• Previous experience working with HubSpot or a similar Marketing Automation suite.
• Experience with various SEO techniques.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Digital Marketing Specialist reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Digital Marketing Specialist (Pitt Meadows, BC )

Posted: Jan 4, 2022
Employment Status: Full-time - Permanent
Geographic Territory: Based in Pitt Meadows, British Columbia

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Marketing team for the right candidate.

POSITION DETAILS

Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy, maintain and market our own solutions. To support the broader business, you will flex your digital marketing skills and collaborate with some talented folks, including those specializing in back-end development, copywriting, social, video and design (among others), to develop digital properties and campaigns that support awareness and sales goals for the organization. We need your help making sure the story of how we can solve our target market’s problems reaches the right audiences and is told consistently across digital properties.

WHY YOU SHOULD CHOOSE PAYWORKS

• Competitive base salary and comprehensive benefits plan.
• Excellent pension plan with employer contributions.
• Flexible working hours and no dress code.
• Free parking.
• Community-minded culture – Receive two paid days off to volunteer and lots of opportunity to “Pay it Forward”
• Cool perks - Wellness Subsidy, Costco Membership, Parental Leave Benefits, Flex Time and more!
• Follow us to see why our employees and clients choose @PayworksInc.

DRIVE CONVERSIONS & QUALITY LEAD GEN – IT’S WHAT YOU’LL DO

• Share big, creative ideas - We love to solve problems in new ways! Review interesting and complex challenges presented by the business and engage with team members to define effective solutions to those business goals on our digital properties. Your background in UX will serve you well, as ideation through execution you advocate for the best experience for the user.
• Engage and convert – Help us generate interest, convert contacts and educate current customers about all we have to offer with engaging, modern, intuitive and accessible digital experiences. You will work with a great team to identify, acquire and convert prospects from various market segments who will benefit from all that Payworks has to offer.
• Play with cool tech – Your experience with marketing technologies will be well supported. We have some of the best solutions for marketing automation and omnichannel marketing around. You will ensure the build-out of those pixel perfect designs, help to create campaigns that hit the mark and have the support of workflows and CRM to nurture contacts to a point of conversion.
• Story tell with analytics – You will craft interesting experiments and evaluate the metrics to continually improve on our key performance indicators. CPM/CPC, UTM, A/B, MQL are a few of the acronyms that you will regularly reference to discuss campaign efficacy, what we’ve learned, and how we can do it better next time.

WHAT YOU’LL NEED TO SUCCEED

• A positive attitude, results oriented mindset and hunger to learn (a love of tacos also considered an asset).
• Post-Secondary diploma or degree in relevant discipline(s) or equivalent combination of education and hands-on experience in Digital Marketing.
• Excellent verbal and written communication skills.
• Experience working with cross-functional teams to strategize, prioritize and recommend creative solutions.
• Experience in ad strategy development, placement, management and reporting.
• Proficiency with developer tools and debugging techniques.
• Familiarity with modern web technologies such as JavaScript/ES6, Vue.JS, HTML, CSS/SCSS, Webpack and XML/JSON.
• Previous experience with Bootstrap or similar frameworks such as Foundation.
• Experience with or interest in web accessibility guidelines (WCAG 2.1), accessibility tools and assistive technologies.
• Experience in developing responsive web design and testing across multiple browsers, devices and platforms.
• An eye for great UI and UX and a drive to keep up to date with trends and changes in the UX and Marketing Technology spaces.
• Proficiency in Figma or Adobe Creative Cloud suite (XD, PSD, AI, DW).
• Previous experience working with HubSpot or a similar Marketing Automation suite.
• Experience with various SEO techniques.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Digital Marketing Specialist reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Client Service Representative (Montreal, QC )

Posted: Dec 21, 2021
Employment Status: Full-time - Permanent
Geographic Territory: Based in Montreal, Quebec

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. We currently have an exciting opportunity on our Service team for the right candidate.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

TAs part of the Small Business Service team, the Client Service Representative will use their communication, attention to detail and problem-solving abilities to create long-lasting relationships with Payworks clients. You will collaborate with a dedicated portfolio of clients to manage their payroll using the Payworks product and provide support in response to their needs. The successful candidate will be an empathetic, dynamic and energetic individual who is able to effectively manage client expectations while promoting a high level of care and support in their response to enquiries.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

PROVIDE AN EXCEPTIONAL CLIENT EXPERIENCE – IT’S WHAT YOU’LL DO

• Build client relationships – Payworks takes pride in delivering superior client service to businesses across Canada. You will provide advice and guidance on the Payworks product as well as payroll legislation to a portfolio of clients through our dedicated service model. With a focus on long-term relationship building, you will uncover client needs using effective probing techniques, active listening and communication skills.
• Work with a team – In addition to assuming full responsibility and ownership of incoming calls, emails and projects from your portfolio of clients, you will be part of a bigger picture to ensure complete client satisfaction with full support from your leader and colleagues.
• Make great products even better – You will identify, recommend or refer any issues or opportunities which arise from client queries to the appropriate internal team, optimizing our client retention and user experience.
• Enhance your career – We are committed to providing opportunities for personal growth and development that encourage our people to excel and make a real difference throughout their career journey. We will provide a solid training experience to set you up for success!

WHAT YOU’LL NEED TO SUCCEED

• Fluency in both official languages (French/English), with the ability to communicate effectively to produce succinct explanation and correspondence in both languages.
• Excellent verbal and written communication and customer service skills.
• Strong team building skills and the desire to achieve shared goals.
• Ability to work independently and demonstrate resourcefulness in the use of available tools and support.
• Strong analytical, organizational, technical and logical problem-solving skills.
• Working knowledge of Microsoft Excel, Word and Outlook in addition to strong desktop PC skills.
• Previous bilingual customer service experience would be an asset.
• PCP Certification or related studies, or equivalent combination of education and experience, would be considered an asset.

We are proud to support a Flexible Work Plan that allows employees, in collaboration with their leader, to choose the work location that best suits their work and lifestyle. The Client Service Representative reports into the Payworks office, however has the option to work remotely, in the office or on a hybrid work model. Individuals working in the office and/or conducting in-person business operations must be fully vaccinated. Anyone unable to obtain a COVID-19 vaccine for a reason related to a protected ground set out in applicable provincial Human Rights Legislation may request an accommodation.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.