About Us

Software Developer (Calgary, AB )

Posted: Nov 25, 2019
Employment Status: Full-time - Permanent
Geographic Territory: Based in Calgary, Alberta

Payworks is Canada’s fastest-growing workforce management solutions provider and a multi-year winner of Canada’s Best Managed Companies program. With over 20,000 clients from coast to coast and more than 300 employees, we currently have some exciting opportunities on our Systems Development team for the right candidate.

WORLD-CLASS PRODUCTS – IT’S WHAT WE DO

• Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy and maintain our own solutions; this requires a talented team of developers, who are excellent critical thinkers/problem solvers and are driven to create products that work better.

COLLABORATE & INNOVATE – IT’S WHAT YOU’LL DO

• Creatively solve problems – Review interesting and complex challenges presented by the business and engage with team members to come up with the best technical solutions to those business problems.
• Work with a team – Support, cooperate, and create with cross-functional teams and implement technical solutions that adhere to Payworks’ internal coding and quality standards. We feel that exceptional and inventive development comes naturally to teams that are having fun and working together.
• Make great products even better - Monitor, maintain, and support existing functionality by resolving defects and performing routine maintenance in order to enhance user experience right down to the details.

WHY YOU SHOULD CHOOSE PAYWORKS

• Competitive base salary and comprehensive benefits plan.
• Excellent pension plan with employer contributions.
• Flexible working hours and no dress code.
• Free parking and employee gym onsite.
• Modern office custom-designed for development work with smart collaboration space.
• Community-minded culture – Receive a paid day off to volunteer and lots of opportunity to “Pay it Forward”.
• Fun atmosphere – How good are you at Laser Tag? Have you ever played Giant Jenga? Are you an expert at foosball? You may just have what it takes to complete in our Dev Olympics.
• Cool perks including a wellness subsidy, Costco membership, parental leave benefits, flex time and more!
• Follow us to see why our employees and clients choose @PayworksInc.

MUST HAVE QUALIFICATIONS

• Bachelor’s Degree in Computer Science or equivalent combination of education and experience.
• Previous programming experience in a business environment .

BONUS SKILL SET

• Experience with Microsoft .NET (VB/C#), ASP.NET.
• Experience with Microsoft SQL Server and T-SQL Queries.
• Experience with HTML and modern CSS technologies such as CSS3, Foundation, and SCSS
• Experience with Agile methodologies.

Client Service Representative (Etobicoke, ON )

Posted: Sep 16, 2019
Employment Status: Full-time - Permanent
Geographic Territory: Based in Etobicoke, Ontario

Payworks is Canada’s fastest growing workforce management solutions provider and a multi-year winner of the Canada’s Best Managed Companies program. With over 20,000 clients from coast to coast and more than 300 employees. We are currently expanding our Service Team in Toronto and have an exciting opportunity for the right candidates to join our Client Service Representative team working out of our Etobicoke office.

Payworks takes pride in delivering superior customer service to our clients across Canada. We are committed to providing opportunities for personal growth and development that encourage associates to excel and make a real difference throughout their career.

The successful candidates will be responsible for the effective management of client expectations, promotion of a high level of client care and support for their client enquires of Payworks Payroll, HR and Employee Time Management solutions.

KEY RESPONSIBILITIES

• Answer and assume full responsibility and ownership of incoming client calls, e-mails, or projects, while ensuring complete customer satisfaction.
• Professionally assist clients while simultaneously navigating through various on-line applications.
• Uncover client needs through the use of effective probing techniques, active listening, and communication skills.
• Accurately implement changes to company set-up and input payroll data with attention to detail.
• Balance multiple client commitments against new requests in a fast paced, dynamic, and fun environment.
• Identify, recommend, or refer any issues or opportunities which arise from client queries, to the appropriate internal Team.
• Consistently provide superior customer service to all clients.

SKILLS AND QUALIFICATIONS

• Exceptional communication skills, both written and verbal.
• Strong analytical and organizational skills a necessity.
• Possess technical and logical problem solving abilities.
• Working knowledge of Microsoft Excel, Word, Internet and Email.
• Previous Help Desk/Client Care and Payroll experience would be considered an asset.
• Completion of the CPA (Canadian Payroll Association) Certified Payroll Practitioner Level 1 course considered an asset.
• Fluent in both official languages (French/English) would be considered an asset.
• Must be legally entitled to work in Canada.

WHY YOU SHOULD CHOOSE PAYWORKS

• Competitive base salary and comprehensive benefits plan.
• Excellent pension plan with employer contributions.
• Flexible working hours and no dress code.
• Free parking.
• Community-minded culture – Receive a paid day off to volunteer and lots of opportunity to “Pay it Forward”.
• Cool perks – Annual Wellness Subsidy, Costco Membership, Parental Leave Benefits, Flex Time and more!
• Follow us on Twitter to see why our employees and clients choose @PayworksInc.