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Company Profile:
St. Margaret's School is an all-girls independent school in Victoria, British Columbia. The school was founded in 1908 and offers programs from pre-school to grade 12, as well as boarding for students in grades 8-12. St. Margaret's School employs between 65 – 150 employees, depending on the season.
"Before choosing Payworks, our payroll system was very manual. After demos of a few different products, we found that the Payworks demo was the most informative. Any questions that we had about product functionality and special requirements were answered quickly. Because our school pays our teachers bi-weekly, we needed the ability to have 22 pay periods. None of the other products out there were able to offer this to us, but the Payworks team really stepped up and worked on a solution for us. This gave us a great sense of the level of customer service we would receive with Payworks."
"The customer service received from Payworks during the initial sales process through implementation has been great. Payworks followed through on everything that they had committed to during the sales process. We are especially grateful for Payworks' commitment to their word when it came to adding the option for 22 pay periods.
The implementation process was fantastic, and working with our implementation specialist was a pleasure. She was there throughout the process, and continues to be there, to help with any and all setup questions. She was always willing to walk through a problem or setup issue with me so that I could understand how to be more autonomous going forward.
Now that we are up and running, one of the biggest benefits for our staff is Payworks' Employee Self Service, where they can go online and view their pay statements. When I'm processing payroll, I find that the most useful feature is the ability to quickly and easily import payroll data. With importing alone, I have been able to significantly reduce our payroll processing time. But the biggest value with Payworks is the cost savings. Because we no longer have the cost of producing paper pay statements each pay period, along with reduced processing times, we are able to save the school money, while providing staff with better payroll services."
www.stmarg.ca