Doing business to business, person to person.
We had phenomenal service right from the initial call, and the Payworks team continues to support us so wonderfully.
Susan Ball, Senior Manager, Human Resources Operations and Special Projects, Discount Car and Truck Rentals Ltd.
Read MorePayworks is the best payroll system I have ever worked/dealt with! In addition, Payworks’ customer service team is prompt to reply and help. Not to mention that Payworks offers the best rates in the business; it’s pretty hard to ask for more!
Yves Bouchard cpa,ca, Finance, Tecnica Group Canada Inc., QC
Initially, I was sceptical about switching to a new payroll provider. However, it was impressive how quickly Payworks and CDK were able to get the integrated payroll solution working for us. I am impressed with the Payworks product.
We thought we were pretty efficient with the CDK payroll solution before, however, Payworks has significantly reduced our processing time by almost 40% and there is less room for human error.
The product is very user friendly. I would highly recommend Payworks both for the product itself and the ease of use.
Alida Persaud, Calgary Peterbilt Ltd, AB
I have had to reach out multiple times in the past week to my Client Service Representative, who spent the time educating me on the process, walked me through completing my task, and followed up with an email that included Canada Revenue Agency links that would be useful to me. Subsequent emails with related questions were answered promptly and thoroughly, so that I had a full understanding of the answers. Kudos to Payworks for hiring such customer-centric employees.
Lisa Mahony, Home Instead Senior Care®, Toronto, ON
Ronald McDonald House Charities® Saskatchewan receives great support and professional assistance from our Payworks CSR. She is always cheerful, professional, and very knowledgeable.
Margaret Coverett, Finance and Office Manager, Ronald McDonald House Charities® Saskatoon, SK
“We chose to use Payworks because it simplifies the payroll process for us and frees us up to do what we do best…”
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My first impression of the Payworks application was it was going to save a lot of time in my payroll process because of the simplicity and the ease of use. Payworks does my T4s for me, which is a huge bonus.
The solution calculates Stat Pay for me, whereas previously I always had to calculate it myself. I also like the Employee Self-Service. I no longer have to print pay stubs and hand them out. The added value with Payworks is in the time savings, and also having a direct contact/support that always answers my calls and gets issues corrected right away.
Marni McGregor-Adashynski, Standard Motors, SK
Our Client Service Representative is the most helpful person I have ever had to deal with in running our busy QSR franchises.
My dedicated service rep returns my phone calls promptly, understands my issues immediately and fixes them quickly, and is very efficient and competent.
Jodell Jordan, Tim Hortons, BC
Our Implementation Specialist has been wonderful in helping me with my first payroll. Thanks!
Wendy Zinck, Saunders Motors Co. Ltd., Bridgewater, NS
“The implementation process was fantastic, and working with
our implementation specialist was a pleasure…”
Late last year we lost our administrator and bookkeeper, and after considering our options, we felt the best solution was to have Payworks administer our payroll. The automation and reporting are easy to follow and the step-by-step format made the transition easy for us.
We had a great implementation specialist and our client service representative is available for any questions as we get accustomed to the application. Everyone is friendly, helpful, and professional in their support. As a managing partner at Love & Persson Group, I am pleased we chose Payworks.
Ron Love, Love & Persson Group, Manitoba
We have been with Payworks since 2009 and are more than willing to recommend them, it’s easy to learn and use and makes running payroll simple!
Anytime I have a question or a concern there is always a knowledgeable service representative to help clarify any questions or concerns in a timely manner.
My hat’s off to the team at Payworks; they are very professional, efficient, and always willing to help. I would highly recommend them to any Dealership looking for a new payroll system.
Joan Bergey, Controller, Wheaton Honda, AB
Our Client Service Representative does a great job supporting me! She always answers my numerous questions quickly, efficiently and thoroughly.
Despina Spencer, AESI Acumen Engineered Solutions International, Inc., Milton, ON
“The customer service is impeccable. It is quick, reliable, and pleasant.”
Everyone we have dealt with at Payworks is very knowledgeable and patient when helping us try new things and make improvements to the way we process our payroll.
We reviewed a few options before we chose Payworks, and I am confident we made the right choice. The product is easy to use, the system displays accrued vacation on employee’s pay cheques, and we can import hours and other miscellaneous payroll items from Microsoft Excel spreadsheet summary.
What I am looking forward to most as we continue to use the Payworks solution, is no longer creating T4’s and Records of Employment ourselves.
Deb Penner, Nelson Motors and Equipment, SK
I was dreading getting our Regina location setup on the Payworks ETM system, because I have been so busy and just didn’t want the headache. But our implementation specialist made it so easy and he was so good to work with and accommodating. It was refreshing working with someone who understood our needs and made it all happen without any problems.
Kim Barta, Assistant General Manager, Culligan Stewart Water Conditioning, MB
Payworks has a great product and interface. I'm going to switch over two more businesses that I'm currently paying through another payroll provider.
Darren Thomson, Montana’s BBQ & Bar, Fort St. John, BC
The benefits to Payworks are everything! There are no more hassles. No more forgetting to send in remittances. No more trying to calculate deductions.
Fabulous! Before I signed up with Payworks, I did payroll manually and it was a major chore. End of T4s and RL-1s were a nightmare!
Now I don’t worry about payroll, or if things have been sent in on time. I know Payworks has me covered.
Barbara Steiner, Owner, Black Bay Farms, QC
I am a director at a daycare, which means I am always busy. Not having to deal with problems on a regular basis is as good as it gets for a director. Problems with payroll and computer systems can cause me a lot of anxiety and stress, but the service Payworks provides is the best I have ever experienced.
I am always treated with kindness and respect. It is priceless to be able to phone or email one dedicated client service representative who helps me and fixes my problems with such ease. Customer service like that is just not out there anymore, and I will tell you that Payworks has it going on. I have recommended their services to everyone in the daycare field, as well as other businesses. I truly love the fact that I get treated and helped the way that I do.
Lana Redmond, St. Adolphe Nursery School, MB
“The program is easy to understand and is user-friendly, and there are many user guides available for reference…”
Read MorePayworks simplifies at least one part of my work life, and I love that there is a “green option” that saves both trees and money!
Elaine Ophus, Manager/Owner of The UPS Store, BC
Payworks rocks! It’s great pricing, excellent service, easy access from anywhere because it’s web-based, and it’s easy to talk to someone if an issue needs fixing.
When I talk to other accountants in my field and the topic comes up, I am always ready to mention Payworks.
Michaela Lee, Human Resources, Piroche Plants, BC
At the Gates on Roblin, Winnipeg’s premier setting for fine dining and special events, we’re committed to exceeding customer expectations - and as a Payworks client since we started our business, I can confidently say that they share this philosophy.
The Payworks Payroll solution, including Employee Self Service, is instrumental in streamlining our business, so we can focus on what we love - creating uniquely perfect experiences for our guests.
Ray Louie, General Manager, The Gates on Roblin, MB
As a satisfied new Payworks customer, I would like to say that you are 100% better than our previous provider in your product and customer service!
Penny Lehman, HR/Admin Manager, Howa Canada Manufacturing Inc., ON
Southwood recognizes the importance of running a smooth operation from tee to green, which is why we’ve relied on Payworks since 2008.
Their cloud-based products make it simple to manage our payroll and time and attendance information so that I can focus on running a championship golf course.
With Payworks, superior products and personalized service is more than just par for the course.
Jeff Scott, General Manager and Chief Operating Officer of Southwood Golf & Country Club, MB
Payworks’ full service solutions are flexible, affordable and simple to use. They are all backed with face to face client service excellence that will delight and build long lasting relationships.
