We can help with your vendor selection process.
Make sure you’re covering all the bases when it comes to managing recruitment, payroll, your people’s onboarding experience, time off and schedules, and more.
Don’t underestimate the importance of this one! Modern tools are great, but there’s no substitute for having a dedicated, National Payroll Institute (NPI)-trained service rep. When selecting any third-party provider or partner, you’ll want to ensure customer support is responsive and in your corner whenever you need it.
| Must-have feature included with Payworks | What’s included with Payworks? |
|---|---|
| Easy and efficient onboarding | We’ll set you up in five simple steps. By onboarding 4,000+ clients a year, we’ve really fine-tuned the experience. |
| A dedicated Client Service Representative | All clients are assigned a Client Service Rep who’s only a phone call or email away. |
| Unlimited, NPI-trained service support | Is outsourcing even helpful if you don’t get the knowledgeable and personalized service you deserve? |
| Calls answered in under 60 seconds | Your calls are picked up by a human, not a machine. |
| Canadian owned and operated | We’re 100% local to communities across Canada, so we truly understand how to help you with compliance and legislation. |
| Must-have feature included with Payworks | What’s included with Payworks? |
|---|---|
| Responsible funds management | We adhere to best practices in funds management and compliance, including annual external independent audits on financial performance and a broad range of internal controls. |
| Directly submitted remittances to CRA on your behalf | Tax remittances to the CRA, Revenue Québec (RQ) and WCB premiums are done for you, and records of employment are submitted directly to Service Canada. |
| Strong security practices to secure your valuable workforce data | Payworks leverages state-of-the-art physical, network, server, application, and data security to ensure that your data remains private and secure, but also readily available to the right individuals when they need it. |
| Two-factor authentication (2FA) | 2FA safeguards personal and operational data. |
| Must-have feature included with Payworks | What’s included with Payworks? |
|---|---|
| Scalability | We offer options for multiple locations and business numbers. |
| Seamless integration | Transactions flow directly into Payroll from Absence and Time Management. |
| Interactive year-end checklist | We take the guesswork out of year-end and are there every step of the way to help you make it across the finish line in time. |
| Auto filing | Tax remittances and WCB premiums are done for you and records of employment are submitted directly to Service Canada. |
| Unlimited previews | Generate as many payroll previews as you’d like! |
| Configurable automations | Eliminate the need to manually update rates or accruals using automations. |
| Direct deposit | Pay employees directly to their bank accounts without having to manage bank files or create paper cheques. |
| Secure, on-demand access to employee pay stubs and tax forms through Employee Self Service | Employee info is protected and delivered securely (as it should be!). |
| Email notifications for employee pay statements | This auto-generated communication lets employees know that their pay statements are ready to view (and likely saves you a few emails in your inbox every pay cycle)! |
| Benefit premium deduction file and reconciliation reporting | Quit dreading quarterly report time with our easy-to-read reports. |
Explore all Payroll features.
| Must-have feature included with Payworks | What’s included with Payworks? |
|---|---|
| Employee Self Service | Empower your employees with up-to-date availability, shared calendar, and the ability to capture hours worked (from anywhere!) using punches or timesheets. |
| Integrated scheduling | Explore clear visibility into employees’ availability and time off requests to help automate schedule generation, with the ability to create colour-coded, drag-and-drop schedules. |
| Holiday configurations | Build out the holiday schedule that works for your team and your business. |
| Thermal and facial recognition clocks | Leverage multiple options for modern time capture, from biometric data to traditional punch clocks. |
| Punch in and out with GPS location and IP restrictions on mobile devices | Clocking in and out is a breeze, even for a mobile workforce. |
| POS integrations | Save yourself time by leveraging point of sale (POS) system integrations and punch data imports. |
| Automated calculations | Stat holiday and overtime calculations, break rules and premiums are all done for you. You can also view a summary of weekly hours scheduled and worked by employee… because why do the math yourself? |
| Availability | Establish reoccurring or single-day availability with a locking feature for published schedules. Capture employees’ availability with patterns and exceptions. |
| Accurate data | Approved time off requests automatically flow through to Payroll and Time Management with no rekeying. |
| Configurability | Build out unlimited time off types and company default presets. |
| Submit time off requests from desktop, tablets, and mobile devices | With access to Employee Self Service, it’s simple for employees to request time off and review balances at any time. |
| Simple approval system | Managers are notified of employee requests and can easily approve or edit all requests. |
| Shared calendar | Provide your team with real-time online visibility to their colleagues’ shifts and time away through Employee Self Service. |
| Absence Management and Workforce Analytics integration | Stay well-informed about common absence types and trends, at the individual level and across departments. |
| Employee Time and Absence Management integrated with Payroll and HR | One system of record means saying goodbye to rekeying and double-checking entries. |
Explore all Time Management and Absence Management features.
| Must-have feature included with Payworks | What’s included with Payworks? |
|---|---|
| Easy onboarding | Send templated welcome emails, share important company documents and set up automatic notifications to let others know when someone new is joining the team. |
| Compliance tools | Set up Read/Acknowledge features for company policy documents through desktop or mobile, and stay on the right side of business and legislative compliance. |
| Unlimited organizational policies and handbooks | Need an Employee Policy Handbook or have an HR, legal or financial question? We have your back with HR Advisory Services. |
| Employee database | Manage all employee personal information, like licenses and certifications, emergency contacts, and company asset tracking. |
| Online filing cabinet | Digitally lock away employee documents and company property information - no more teetering stacks of folders on the edge of your desk! |
| Performance | Track employee skills and education, as well as documentation related to reviews and disciplinary action. |
| User-defined fields and custom permissions | Make sure employee info is available only to the right people at the right time. |
| Reporting | Explore a comprehensive library of standard reports or a user-friendly Custom Reports Builder for ad hoc reporting. |
| Organizational chart | Maximize clarity on employee-to-employee reporting relationships |
| Employee Self Service company directory with company contact info | Keep your team members connected and on top of who’s who in the organization. |
| Notifications | Save time by using pre-defined and scheduled notices when changes occur to employee info. |
| Benefits | Integrate with partner plans or streamline admin with your current insurance provider. |
| But wait, there’s more?! | Check out HR Advisory Services and Workforce Analytics to up your game. |
Explore Human Resources features.
| Must-have feature included with Payworks | What’s included with Payworks? |
|---|---|
| Central communication | Manage all recruitment activities and track communication from one central message centre. |
| Posting in a click | List to your own careers page, popular job boards, and social media sites. |
| Hiring workflows | Use hiring workflows that prompt actions depending on applicant status. |
| Email templates | Develop unlimited email templates for your hiring process, like in-app offer letter creation and custom offer letter templates. |
| Email notifications | Be in the know on new applicants, job application form completion or candidate move notifications. |
| Interview scheduling | Provide your candidates with flexible interview options, including in-person, phone or video conferencing. |
| Integrated new employee enrollment creation | Information from Applicant Tracking is sent to Payroll when an employee is hired, eliminating the time (or potential errors!) of double data entry. |
Explore all Applicant Tracking features.
Here’s how we work with your existing insurer…
| Must-have feature included with Payworks | What’s included with Payworks? |
|---|---|
| Streamlined payroll and benefits administration | To discuss how Payworks can simplify process for your payroll and HR teams, visit: payworks.ca/contact and select “Group Benefits”. |
Choose exclusive product bundles through our preferred employee benefits partnerships
| Must-have feature included with Payworks | What’s included with Payworks? |
|---|---|
| Industry-leading plans hand-picked to offer you the most choice and value |    |
| Simplified premium renewal | Rate changes for each benefit are applied automatically. |
| Real-time integration | Input data once and it updates everywhere. |
| Expert support for both sides of the equation | Get the best of both worlds with NPI–trained support and access to a professional insurance advisor network. |
| Streamlined accuracy | Payroll and benefits are in sync, with no need to constantly reconcile or rekey data. |
| Payroll, register and benefits work together | Never miss an enrolment or pay a claim for an unqualified employee. |
| The industry’s best travel insurance | Features include no pre-existing condition clause or stability clause for people under 70 years of age for emergency travel coverage and unlimited lifetime benefit. |
| A modern, self-service benefits app | Gain access to my-benefits®, where administrators and employees can manage all aspects of their plan online. |
| All the bells and whistles | Explore dental, extended health care benefits, critical illness, and long- and short-term disability insurance. |
Explore all Benefits features.
A true partnership
We offer top tech without the sticker shock, and transparency in determining what will actually help your business succeed. Because for us, it’s all about making work life easier for you and your teams.